Horrible customer service. Girl at front desk to busy smacking her food to acknowledge the customers. After finally getting her attention and waiting 20 minutes they take back two of our party and left me waiting. 45 minutes later after the others were done someone finally acknowledged me. And all was said from the owner to the front desk..."she wanted full set, you cost me money". Will Never go back. Would rather eat my gift card than to return.
29. Spa Botanica
3303 Pinnacle Hills PkwyRogers, AR 72758
From Business: Experience a whole new level of relaxation at the beautiful Spa Botanica located at Embassy Suites Hotel, Spa and Convention Center. Spa Botanica invites you to n…
Wish I could score a 0!!! Went in for an eyebrow wax and left after one being done. It was are super thin and crooked!! Nothing like what I asked her to do. They should have said no we can't just clean up your eyebrows we can only leave you with a crappy looking line on your face. I am extremely disappointed and would NEVER go back there for anything. I encourage everyone to go to Brieshi Salon & Spa in the same complex. Sydney helped to fix my jacked up brows.I should have looked at this place's reviews before waking in the door.
This place is so unprofessional it was the first time I went one of my nails was sore and started to bleed they said it was normal what? Worst place ever the guy there told me he wasn't fixing my nail and that I could leave without a nail that he didn't care! Can't believe there is a place with such poor service they don't care about customers only money! Probably why they have no customers
Pretty colors poor service...went with my sister expected acrylics didn't even offer them they were rough and my nails are bubbling. They kept talking to each other in another language and just were all around hard to under stand definitely will not go back
Take your business elsewhere, this place does not believe in taking care of customers for return business. Poor service and grave disrespect in front of all employees and customers by screaming and accusing me of recording their actions and being rude... Really? I only returned to have uneven nails fixed. At this rate, this place will not be in business for long.
I'm so happy now!! I use to go to Solace and now they are crap! I love Lux!! Very clean, friendly and many more options!!!!!
This place rocks! All the way around! Been going here for 8 years.
I HAVE FOUND LANA! She is working at SOLACE HAIR AND NAILS, across the street! The last time I went to Lux I was sad to find out that she was not working there anymore and honestly I do not feel comfortable there anymore. The environment is not the same so I decided to try the salon next to them and sure enough I found her! She is the best in town!
Best place in NWA for pedicures. My paint always lasts longer than any other place I have been to. Always friendly staff.
I have been going to Lux nails for years. It is a clean and friendly establishment. I would recommend it to anyone. Over the years it has gotten very busy. If you want to get faster service you need to make an appointment do not walk in. A majority of your nail salons are run by foreigners and speak a different languages so if you are not perpared for the language barrier than go somewhere else, but most of the ladies here work hard and long hours. Sometimes they may be tired after 10 hours of work, so I hope everyone can understand. But everytime I have visited this place they are all very nice.