- Email Business
- Extra Phones
TollFree: (800) 230-8051
- Payment method
- all major credit cards, amex, cash, check, debit, discover, master card, visa
- Pinnacle Hills Promenade
- Pinnacle Hills
Brieshi Salon and Spa
- Other Information
Bike Parking: Yes
Wheelchair Accessible: Yes
By Appointment Only: Yes
If i could leave 0 stars I would! Worst experience ever!! Came in a week earlier asking for a price check and was told 160. I wanted highlights and a thinning. My hair was already blonde. Came out of my appointment 4 hours later with out my thinning and a 315 dollar bill. They added services on with out asking. When i called the manager they said i had “the right to say no or i should of said no”. What kinda of shady scam is that?? Also my hair is tinted dark blue. I sent them pictures and they argued with me to say they didnt see anything. They tried to blame me yet didnt want me to show them in person?? Hmmm.. also this was done by their “master” stylist Tracy. When i said it was a rip off they hung up on me. So professional. Do not go here!! I know have to get my hair fixed somewhere else
I just moved to the area from San Diego over the summer and had been getting my hair done in Vegas while I am there on business (which is a lot). Still, it had been way too long and I needed something done before embarking upon my first business trip of the year. The hair was looking baaaad. I was flying out on Saturday, January 2nd and January 1st a lot of salons were closed. Since Brieshi is in the mall -score!- they were open on New Years Day. Alas it's usually a warning if a salon is in the mall, but I'd walked past and they seemed legit. I was also really happy they use Aveda products. I make an appointment online and I am quoted pricing via their online system. Their system required a $65 deposit. Now, I understand no-shows suck, but in South Beach, FL (where I am from), San Diego and in Vegas I have never once encountered a deposit to see a stylist. I could have met her and decided she wasn't the one for me, but I was already $65 in. Usually the consult is free, they give you pricing (because really an internet program cannot do that) THEN you decide. That should have been red flag #1 for me.
I see Courtney who is VERY nice and we go over what I want. I show her photos and I tell her I want to be lighter. Not bleached and not a peroxide look, but about two shades LIGHTER.
I leave darker... and I was charged for toner; which is supposed to use for a) either to fix something that went wrong or b) to give the desired color after lifting - I wasn't going red or strawberry blonde, so I wonder why she did this instead of a gloss. The color looks fine, it is definitely better than how I walked in, but it wasn't what I asked for and Courtney should have quoted me costs BEFORE getting started. Oh - and I was charged $55 for a trim. Not a cut/style - a trim.
When I checked out my bill would have been $255, however they applied my $65 deposit and a $20 first time customer "coupon". That still seems pretty steep to me. And yes, I have paid much more for color/cuts, however, in this instance the price was not commiserate with the services I received.
Alas, my search for an actually GOOD salon in Northwest Arkansas continues. I find their practice unethical; if she was doing "custom color" on me and the pricing was to be higher than she should have notified me of such.
The screaming child no one attempted to comfort just added to the ambience...
My rating: thumbs down on this one.
This review is for the esthetician Jess, I haven't had any other salon experiences with Brieshi. She is AMAZING! She is nice, quick, and very good at her job. It was less painful than usual and no hairs left unwaxed! I just moved and can't find anyone who compares to her, I would recommend her to everyone, especially first time waxers!
I have been to Brieshi Salon and Spa on a number of occasions and would go back again especially to see Autumn the spa therapist who
works with mani & pedi, facials, waxing, and make up applications. She has done all those services for me exception the facials but it's been a great experience. Autumn is very picky about her work so she pays close attention to details. Your eyebrows will match up perfectly no fear.
She does a great polish and I know she gets repeat customers because of the long lasting application her work provides durablity too.
I've had a hair cut or two also with different stylist and each visit was positive for me. My hair is thick lots of work but it was evenly cut to my requested style. I think her name was Tracy. Easy to communicate, seems very experienced with technique.
Phone: (479) 246-0502
Address: 2203 S Promenade Blvd Ste 1100, Rogers, AR 72758
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