I've been going here for years and I've always received good service. The employees have always been friendly and knowledgeable. The selection varies, of course, but they've usually had what I was looking for. If not, they call their other locations to get it. Returns have always been a breeze in the event of a product not working as it should. They also have gaming cabinets that the kids can use while we browse which is really nice, and the store is laid out in such a way that I can keep my eye on them at all times.Highly recommended!
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Completely awful store. Bad music. Everything is dirty. The absolute worst place to get video games.
I love renting through Castle rental and private pawn in rogers on walnut. All of the kind people that work at that store do an amazing job with helping their customers to the best of their abilities. More people should look at the great and affordable deals they have on rent to own, and people who already rent from them need to refer all your friends and family.
The service of one of the employee was very poorly. She was very rude and would not look up the video game I wanted. It was a short girl with purple hair.