Absolutely worst experience ever. Over billing is a common practice, the ladies up front are extremely rude and abrasive. We will never go back to this dentist.
591 S Horsebarn Rd Ste 100Rogers, AR 72758
From Business: Oral and maxillofacial surgery requires up to 6 additional years of hospital based surgical and anesthesia training. As oral and maxillofacial surgeons, Ozark OMS…
We have been patients with new image dentists for 6 months now. My daughter has gone through her treatment, my daughter, wife and I have been there for our annual cleaning. The doctors are good, but hate the staff. The staff insisted on paying due amount on the date of treatment (In June'15) of my daughter instead of charging me my $50 deductible and sending the bill for remaining amount after insurance settlement, which I did pay on the same day. The staff also promised if there is a balance they will refund me promptly. I happen to check my insurance claims 5 months later and realized the doctors office had over charged me and never refunded. When I contacted them through ContactUs page on there website I didn't get any response, on top of that when I called them, they mentioned the ContactUs page doesn't work and they never refunded me as they payment by insurance was done late - on Oct 8th '15. I check with my insurance and the payment was a electronic payment on 23rd June'15. Also they had the cheque ready to give out to me next day I had called them.Can't trust this office staff at all.
My daughter has been seen in both locations and everyone was great at both. I highly recommend them to anyone that wants top notch dentistry for their child.