Very poorly run business. No communication between departments. It's impossible to get anyone to call back after leaving a message.no regard for special needs of patient, very long wait time.
I have been here twice and both times I felt rushed and had questions left unanswered. Yesterday I came in for a potential UTI, and was diagnosed with gestational diabetes. They never asked me if I had eaten recently, and if they had It would have explained the high sugar in my urine. After a tearful evening waiting for my midwife to call me back, she assured me that it was probably what I ate and that I most likely was okay. I went in because a UTI while pregnant can be dangerous and felt like I was wasting this doctors time. The last time I went in, I thought I had a sinus infection and was given a very large dosage of antibiotics. This led to my very first yeast infection (not a pleasant first at all!) On top of all of this, the office visit fee is astronomical. Next time I'll take my chances with a visit to the Mercy clinic, where I don't have to worry about competence or attitude. After all, my money's just as good as anyone else's, right?
Worst customer service ever. I was bullied by Dr Brody and his staff. They wanted me to pay 90$ more for a vision appointment that my insurance pays 100% for. Then they required me to get information from Walmart (last place I was seen) for measurements of circumference and diameter. Because he didn't want to do the measurements himself. I was made to wait because I wouldn't sign a paper saying I would pay the additional amount. Then after it was done he gave me the wrong perscription and charged my insurance even though I didn't get anything from them. STAY AWAY FROM THAT PLACE!!
The doctors and the tech's were great! I came here for an exam, and was nervous because it is such a large a clinic! I felt like the doctors helped me with any questions or concerns I had. They explained everything to me in a way I could understand that was helpful to me. After my exam I went to the optical area, and the ladies there were so helpful in helping me pick out my glasses, I really appreciated the time they took, and their advice as well. Anyone who is looking for a great eye clinic with great staff should definately come here!
This is such a wonderful clinic. Loved the staff, especially in optical. They were so friendly and answered all my questions. I'll be back again!
would recommend this place to everyone, very pleased!
This institution is a great one, i recommend my friends coming here and all my family comes here as well. the service is great and the staff is great. the care and the great understanding is amazing as well.
love this place!!!! everyone was very nice and friendly, also very helpful!
I would recommend everyone to go here for LASEK. Dr. Cole did a great job! The staff at the clinic is always very friendly and helpful.
Friendly and knowledgeable staff. Never a long wait and the doctors are very nice!