CCPA

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Please contact the business for updated hours/services due to the COVID-19 advisory.

THE BOLD LOOK OF KOHLER

Plumber for drain, pipe, faucet and toilet installations and repairs.

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General Info

We Don't Cover Your Problems...We Correct Them!

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Tue:
Wed - Thu:
Fri:
Sat:
SunClosed
Services/Products

Custom Showers, Granite & Tile, Tub & Shower Replacements,

Brands
Bradford White, Full Kohler Showroom, Hangsgrohe, Peerless
Payment method
master card, visa
Amenities

Financing Available, Design Consultant on Staff

Other Email

Categories
Water Damage Emergency Service, Bathroom Remodeling, Bathtubs & Sinks-Repair & Refinish, Garbage Disposal Repair, Gas Lines-Installation & Repairing, Heating Contractors & Specialties, Home Improvements, Plumbers, Plumbing Contractors-Commercial & Industrial, Plumbing Fixtures Parts & Supplies-Wholesale & Manufacturers, Plumbing Fixtures, Parts & Supplies, Plumbing, Drains & Sewer Consultants, Plumbing-Drain & Sewer Cleaning, Pumps-Service & Repair, Septic Tank & System Cleaning, Septic Tanks & Systems, Sewer Cleaners & Repairers, Shower Doors & Enclosures, Sump Pumps, Water Heater Repair, Water Heaters
Other Information

Specialties: Toilets, Garbage Disposals, Bathrooms, Commodes, Lavatories, Kitchens, Stools

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Reviews

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Jen J.

10/13/2017

Overall

Blue Ribbon Plumbing did an amazing job on my bathroom!! The guys are super clean and very nice. Kim and Marion were very pleasant to work with couldn't of asked for a better place to do business!! Great Company to work with A+++. I recommend to anyone!!

JB
Jonathan B.

04/27/2017

Overall

We did a complete remodel of the master bathroom, an update of the guest bathroom and some other odds and ends around the house.

Good:
The initial process of picking out things in the showroom was pleasant and low pressure.

The workers that came to the house were professional, friendly and generally easy to be around while they worked.

They handled existing house problems found along the way quickly without much delay to overall timeframe.

When all was said and done Kim did work to "make things right".

Bad:
It appeared that there was a lack of design and planning with this project. They seemed to be winging it.

There seemed to be a lack of communication within the company.

They were about a week over when they actually got done vs the time frame we were given.

Work that was done after their initial cleanup was left uncleaned. We found saw dust on the floor in the basement, drywall dust all over the new vanity and fixtures and wire scraps where outlets were replaced.

Bottom Line:
The whole process seemed way more chaotic and stressful then it needed to be. Between all the things that were missed or not taken into account, I felt like if I wasn't there we would not have gotten what we intended.

The employees however, genuinely seemed to take pride in their work. Overall if they can work on their planning and internal communications this could be a good company.

Issues we hit…
Electrician didn't install correct recessed lighting. The foreman had to replace the fixtures with the LED lighting.

Backer board was not used when tiling the guest bathroom even though it was called out in the contract.

Guest bath vanity top was ordered too small and had to be reordered.

Master vanity was too big for the space they constructed for it. They ended up having to cut into the wall to get the vanity to fit and then needed to cut the draws to fit against the wall. Now vanity draws have some sides rough cut and spray painted black.

teachergrandpa

01/11/2013

Overall

This plumber is the BEST!!! He rescued my very elderly parents from a potentially life-threatening situation of having no heat and a boiler that could have burned out and taken the house down with it. The cost was very reasonable. The work was done promptly and thoroughly. He went above-and-beyond in troubleshooting a difficult and extensive problem and making the necessary repairs. This is the only plumber I will ever call for my parents in Rocky Hill.