What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
2105 S Goliad StRockwall, TX 75032
From Business: There's a Burger King® restaurant near you at 2105 South Goliad. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tas…
4036 Interstate 30Mesquite, TX 75150
I'm very happy to have the opportunity to let you know how I feel about the service I received at Service King West Dallas under the direction of Todd Novara. The service was excellent and top notch from the very beginning to the very end. From the moment we were greeted by Todd to the moment th…
10841 Estate LnDallas, TX 75238
From Business: Established in 1976, Service King Collision Repair is one of the largest multi-shop operators in the United States. The company performs various collision repairs, as well as paintless dent and auto glass repair. It has partnerships with several dealers, such as Acura, Kia, Mazda, Nissan, Toyota, Volkswagen, Hyundai and Do…
10720 N Central ExpyDallas, TX 75231
I grew up in Michigan and I had never heard of Service King but I was lucky enough to have my car repaired at the Service King in Richardson. Tina made the process easy and stress free. She kept me updated as my car went through the repair process. She and a tech even worked overtime for me to t…
810 S Central ExpyRichardson, TX 75080
Ronnie was very professional and let me know what they were going to do. He called when he said he would to give an update. The car was ready when he said it would be. The repair was high quality. My experience with Service King was all positive. You all do a GREAT job. Charlene
4001 Central ExpyPlano, TX 75023
Insurance man sent me here (GEICO) and I am happy he did. It was a hassle free experience and maybe the best auto repair experience I have ever had! I would use them again but hope I don't have too. My wife has taken hers to other shops and I made her a believer with this experience because h…
14841 Coit RdDallas, TX 75248
From Business: Here at King & Partners A/C Services we are a complete heating, ventilation and air conditioning (HVAC) company that has been in business for many years. We have been recognized since day one for providing outstanding services at very affordable prices. Excellent customer services is our number one priority, that’s why we …
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
My Name is Boone, I have a F150 1993. Went to McSwain Automotive, Billy was the one I dealt with, my truck just started running bad. Talked to Billy, told Billy all about my truck, sense I bought it a year ago. Well they fixed it right, I had stoped by a few times and Billy had remembered everything I had told him about that Truck, In the first conversation, Long story short, the cost was a little more than the estimate, But they had worked 3 days longer than they had figured trying to figure out what was the problem. Anyway if I need a good mechanic. That's the place. Great Guys.Boone
My mother, who has no knowledge of cars accept to put gas in it, was having engine problems. She went to a auto repair shop in Rockwall and was advised that repairs would cost right at $1000.00. When she called me about the repairs I told her to get a second opinion. She then went to another shop and was told $800.00 to make the repairs. After she described the problem to me again, I told her to go to Horizon Auto Care. Now up to this point I had only used Horizon for oil changes. Off she goes to Horizon and soon calls me back all ecstatic. She had talked to Cliff Payne and was advised that the repairs would only be around $200.00. I immediately drove to Horizon to find out what was wrong with her car. I then learned just how honest the Horizon Auto Care team is. They did not see an elderly woman that they could take advantage of. The other repair center was trying to trump up bogus repairs and costs, I read their repair estimate that was given to Mom. I talked it over with Cliff and he advised that the problem was listed on the estimate but that the rest of the repair items listed were not needed. Horizon made the repairs and her car ran fine till she sold it 6 years later. Since this event, approximately 10-12 years ago, I have never had a second thought in referring any one to Horizon, My wife goes there for all auto related needs, as well as my son. When my daughter starts to drive she to will go to Horizon. It is a true pleasure to go to Horizon. The entire staff makes you feel welcome and they will answer all of your questions and explain the answer in such a way that you actually understand the problem. It is a family atmosphere. They also have a sense of humor. My son had wrecked his Jeep twice shortly after he started driving. Both times it was taken to Horizon for repairs. The second time Cliff called and asked if he could prank my son. Being the caring father that I am, I quickly said YES. Cliff had hung tires all the way around the Jeep, it looked like a tug boat. As my wife and son pulled up to Horizon he saw the Jeep. He quickly sunk down in the seat and began saying he wasn't getting out of the car. Of course he had to get out to get the Jeep and of course there was the Horizon family standing there to give him the keys. Everyone had a good laugh and my son eventually laughed about it. Of course that took a few months for him to start laughing and telling about it. The good thing is he did not wreck the Jeep again, guess he was afraid what Cliff would do next time. I highly recommend Horizon Auto Car to any one if they want quality service with honesty and integrity. Cliff, Heath, Chris, Noah and Joseph (there are others there that I have dealt with at Horizon but I do not remember all of their names) are all good people who really do care about their customers.
Fair, competent, quick, and polite. Lance is as nice a guy as you'll ever meet. I knew this was where I want to always take my vehicle when Lance didn't do a major repair that he could have easily done. He said it wasn't necessary to do the repair just yet...it could wait awhile. That integrity is often missing in the auto-repair business.
Great local business that needs our support. This is not a Cookie cutter business like Wal-Mart, Firestone and so on. Muhammad is a knowledgeable Technician business owner that has an honest personal approach and treatment of its customers in a type of business that lends itself to abuse by boxed (cookie cutter) type businesses. Rockwall needs to support to its local businesses and this is one of the good ones...
Said I had a cracked head or block and wanted to replace the engine for $5800 plus! Went to another shop, was a blown head gasket $400 Fix! What a Rip-Off. Lost My Business Forever!
I will never do business with these people again. I had 3 bushings and 2 ball joints pressed out and new ones in on 2 control arms I brought in. I had a shop In Garland last year charge me $50.00 for the same job. This guy tried to charge me $380.00 but gave me a break of $100.00. My fault for trusting someone !
I won't take my car (personal or business) anywhere else! Mo and his crew are the best. I trust them to do a good job, do it fast and at a great price. As a female who knows nothing about cars it's great to have someone you can trust to keep my car running safely. They've got a life long customer in me!
Great shop. They are quick, accurate, and communicate effectively. I definitely recommend. Keep up the good work!
These guys are not good for anything more than an oil change. I showed up 20 minutes til 7 as a referral from an employee from orileys and needed a sensor changed out so that I could safely make it home to terrell and they took 10 minutes to decide if they had time to help me or not and they finally decided they would and they got the sensor off and realized I had gotten the wrong part from orileys. I was told that they would put the olid sensor back on and that I could take the other one back and get the right part. I asked if they were going to help me when I got the part and they said they were not sticking around they were closing shop and would not be there by the time I got back from orileys which is only 2 blocks away. So not only did I get terrible customer service they also sent me out without a resolution and with the possibility of being stranded. They didn't apologize or say they were sorry or offer a better solution they just handed me my keys and sent me on my way.
Moved to Rockwall from Southern California and had to find a reasonable repair shop right away . We tried Horizon but they screwed up the simple repairs and had ripoff prices . The next place I found was Big D and we will never go anywhere else . Mo the manager is the best , treats you like family and only does what you NEED done . They always take care of us from oil changes and Inspections to an engine swap and Transmission trouble . We consider ourselves blessed to have found a local business that takes pride in their work for a fair price . Our experience has been the best , give Mo and the guys a chance to make a lifelong customer out of you too .
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.