Has been managing our subdivision in Rockwall for a few years now and doing a great job. Easy to contact and flexible with meetings, always there.
NEVER-EVER so business with these people. In my opinion They lie, cheat and mislead. Unprofessional in every way. We purchased a home thru them and the legalities have been a nightmare for 3 years. We are headed to court soon.
My mother has been living in in one of their properties for 3 years, they recently purchased them , and never had any problems until they took over. Last night 11/11/2015 her vehicle was towed due to the fact the manager did not inform all tenants they needed new parking stickers and most of them found out from word of mouth. I called the apartment complex office only to keep getting a voicemail also stopped by and no one in the office. Called this so called management company @972-771-1497 and spoke with Penny "regional manager" and she was very RUDE and UNPROFESSIONAL! Told me she didn't know why I was calling because nothing would be done and she does not know what I am expecting. I said the least you all could do is apologize, she then says for what? We are not apologizing because your mother's vehicle was towed, she should have gotten her sticker like the rest of the tenants. I then tried to explain she along with other neighbors did not receive notification and she then said how do you know? You don't stay there! I also asked who was over the company or who would I file a complaint with and she stated I don't know! You can tell whomever you would like!**** I guess this is what you get when you live in an apartment complex where the water is constantly being cut off and the air/heat is controlled by the office.