In mybook® Car Collection (edit)

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Hours

Regular Hours

Extra Phones

Fax: (301) 230-7173

Payment method
all major credit cards, amex, diners club, discover, master card, visa, cash, debit
Neighborhood
East Rockville
AKA

Flagship Carwash Center

Flagship Carwash Ctr

Categories
Car Wash, Automobile Detailing

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Reviews

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Zsu Z.

05/20/2016

Overall
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DO NOT EVER take your car here! The worst place ever! Not just that my car came out dirty but they broke my mirror as well!

The manager said it didn't happen there!

Well it wasn't broken when I drove in and was broken when they gave me back my car so yes it did happen in the Carwash!



But as they didn't take the responsibility I called the police right away.

The manager Dain said to call Larry-the owner the next day. After a few days of failed attempt to connect with the owner, finally Larry responded to my calls he asked me to bring my car back to the Carwash so he can look at it, I went back, he said it's strange, he doesn't know how did that happen, he will check and get back to me the next day.

Guess what?! He never got back to me! I was keep calling, but employees always said that he wasn't there but they will leave him a note and he will call me back.

They left him like 20 notes, he never called back!

What kind of business are you running?! I am reporting to BBB for sure!

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