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Locally owned, quality appliance repair company servicing Wash DC and surrounding areas. We are conveniently based in Rockville MD and service all major kitchen and laundry appliances. Estimates given prior to repair and trip charge of $70 is waived, if repair is decided upon. We give a full 90 days warranty on all repairs provided.
Factor Appliance: (301) 300-8006
Fax: (301) 424-3240
I am very pleased with the quality of work and the level of professionalism demonstrated by the technicians at Factor Appliance. Prices are fair and the appointments are punctual. Repairs have held up nicely, restoring our appliances to original performance levels.
Adrian of Factor Appliance has become my go-to provider for appliance repairs. I will never again wait in a 6 - 8 hour window for a large corporation's employee to arrive, only to have them tell me they don't have the right material, tool or piece to complete the job and will need to return at another date; or conduct a simple repair that only takes 5 minutes, but charge $150 because "that's the minimum fare".
Adrian was not only efficient, he solved a problem that was plaguing my W/D for weeks and also solved an even larger problem that others claimed was usual (my dryer seemed to kick out a lot of lint) and the manufacturer's employee said that was normal. When Adrian got in and physically moved the unit, he saw the exhaust wasn't secure and lint was escaping. In addition to his expertise, his helpful and friendly nature made the entire experience enjoyable - which is far from typical. He is reasonably price, explains everything he's going to do before he does it and gives an estimate (both money and time) upfront.
Go with Adrian - you won't regret it.