I've come here for 12 years, and I'm sorry to say I'm stopping as of today. I've always had a wonderful experience with Jolene, unfortunately that stopped when I got Theresa. She pretty much spent a lot of time talking me out of a hairstyle I wanted and made me super nervous about dying my hair. On top of that while everyone else was having a conversation, she spent her time glaring at me. Once she finished with the hair style- which to her credit was good- she took me to the back room to take a photo of my hair. I did so to be a good sport, and I honestly wasn't going to write a review, but unfortunately, she wasn't quiet enough when she whispered to her friend "I'm so glad that's over." I wanted to feel beautiful and confident, but I left feeling like a monster. I guess my anxiety must have annoyed her, and I get that, but maybe wait to gossip about me until I'm gone? I've already booked an appointment at a different hair salon to get the look I actually wanted.