I have an appointment on Thursday at 11:00 am I arrive at 10:50 I sat in the parking lot until 11:45 Antonette never call , or text me to let me know if she is comming or not . Which is very rude and unprofessional. My time is just as important and value as yours. I text her 3 times and she never reply . I do understand that emergency do happens but out of respect you should call your customers and let them know . You are quick to let customers know that if you do not show up for your appointment you will never get another appointment with you . So it is not ok for you not to show up , not to call or just a simple text.
After two reviews from previous years, I can say as today this place didn't provide a good service. I set up an appointment with Madeline since Saturday, I showed up today and after 20 minutes, she didn't show up. Person on the desk tried to communicate with her with no results. I left the place and even left my phone number is something happened to the hairdresser at least they could had call me to let me know. After two hours I decided to write this review very unprofessional in my opinion. First and last time.
Find someone else if you want a professional stylist or good customer service. I was able to find a great stylist in Palm Bay who does amazing crochet and doesnt take all week to do a sew in
I got the Crochet Dreads and all of my girlfriends just love them. I referred all my friends to this location because the main stylist has the best price and does the best crochet.
Love my Caribbean Girls!!...they are the BEST doing your hair, awesome service , great techniques, they will do what you want for your hair, and I just love their work. I highly recommend this place to any culture...and any type of woman. Great Job!!!!
I'm not happy with my visit. Normally I allow one of the nice ladies to do my nails. I thought that's who would do them because I requested this when I walked in but the older guy that sits at the front left ended up doing them. I've experienced his work before and it wasn't so great, but I decided to give him another chance. Well..he basically over charged me for less work than I normally get. When I questioned the price he took off $5 which he knew should not have been added to the price. I'm not happy, and now I will be going to another nail shop to fix my nails that I just over paid for. :(
When to this hair salon last month, I have been coming in weekly since then. Everyone was so friendly and courteous, best of all they do a great job, no matter what kind of hair you have.
Recently moved to the area and did research before coming to Tangles, and so glad I did. Melissa is amazing, my color looks so good and great hair cut.
I have given this place three tries. Three chances. If I was giving a review solely based on how my nails turned out, they would get four stars or even five. I am a mother of two children. One of which is an eight-year-old girl Who is constantly attached to my hip. I tell you this because it has a lot to do with my review. The first time I went to TH nails I wanted to relax and get a manicure and a pedicure. When they began my manicure there was a young girl about seven or eight years old running around. She eventually came up to me and was insistent upon me reading her a story or looking at her drawings or playing with her. I was polite to the little girl and just explained that I was just trying to relax and I didn't want to do all these things. Long story short she jumped from customer to customer trying to get them to play with her and then eventually ended up back at me,reading a story to me, sitting on my lap, looking at my nails by grabbing my hand in the middle of a manicure, all the while I was looking around for her mom or dad and realized they were working there. They could possibly even be the owners. I looked to them to see their reaction but they just smiled and went about their business. I didn't end up getting a pedicure because it was not a very relaxing environment so I ended up leaving. I chalked it up as a random thing that wouldn't happen again. I went back three weeks later for a fill. The same thing happened. Again all of the customers were looking at each other wondering why this little girl wasn't told to leave them be. However no one wanted to be the person to speak up for fear of hurting the little girls feelings. She's just being a child, I understand that. However I believe her parents should understand that the business they are trying to run is a place people come for relaxation. Which is hard to achieve with the little girl bouncing around you. I don't even know why I went back a third time because at this point I knew what was going to happen. And it did. I have heard similar stories from other people that have gone there that will not go back because it was almost stressful. It's unfortunate but I will not be returning to TH Nails. Nor will several other people I know. All for the same reason.
I have been to this nail salon for pedicures at least 4 times since moving to Rockledge in 01/2014. I have never had an unpleasant experience. They do a great job, and have recently upgraded their massage/pedi chairs so those are great as well. The people are friendly, have reasonable prices, and I enjoy coming in.