What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
2201 N Main StRockford, IL 61103
From Business: Carpenter's Auto Repair, located in Rockford, IL, is a full service auto repair facility. Using state-of-the-art diagnostic equipment, our highly skilled, knowled…
7070 Cherryvale North BlvdRockford, IL 61112
From Business: Lou Bachrodt Auto Mall is a auto sales dealership located in Rockford, IL. With over 60 years of experience provided to the Chicago community, we are confident th…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Very knowledgeable and affordable. Got my car in and out the same day. I feel safe driving my car for the first time in a long time. Would recommend them to all my friends.
Terrible service!! My brother brought his car in just for a simple oil change. One day later, he noticed the smell, weird sound of his car and saw the oil spilled all over his garage floor. He opened the hood and saw the oil engine cap was missing and left open. The hood's interior side and the engine were soaked with oil. This's just terrible service. I have to ask how is this store operate their jobs. So careless and irresponsible.
Tom the owner was very honest with me. He explained the best and worst case scenario for the jeep I brought into his shop today. Tom not only filled air in my tires to make the psi correct but gave me a fair estimate on how much it would cost to replace my tires with new ones. Thank you Tom.
My experience with Ellis & Ellis was unparalleled in terms of the honesty and fairness I received - not just in my experiences with car repair, but in all the customer service interactions I can remember. There was a mixup with my car. At first, the lack of organization was upsetting. However, the issue was resolved above and beyond what I expected. Ellis & Ellis not only waived the cost of the labor and parts, but also reimbursed me for the car rental I had to get. To me, this is extraordinary. This reimbursement will go right back into their register as they've got yet another happy customer for life.
Ping's is my auto mechanic for so long and every time I have a problem with my car first thing come to mind is Ping's auto service . Tom the owner is the best guy in town honest and very kind . Give it a try and you will never think of anyone else to touch your car for service . Ping's Auto Service does it all .
Come check us out you.ll love our price and service. We care about having your business. And seeing you again.
Thus shop has the only mechanics that I trust my car with. Perfect ratings across the board. Professional work at competitive prices and very prompt with adhering to the time table. Flawless Victory @ FireHawk
This business is run by a man that I can trust. He has been my "go to" mechanic for years and I have never been disappointed in service or price.
I had a great experience at Sears Auto Center. My starter went out on my old van. Caleb the manager was very upfront with what needed to be done as well as the cost. The price was very reasonable. I will definitely recommend this place to my friends.
This "company" is a joke. I didn't even want to give them one star, they don't even deserve that. I'd report this to the BBB but go figure, they aren't a part of it!! They don't care about their customers, they only care about money. I mailed my payment out on time and they didn't receive it before Friday. So on Saturday they came and repossessed my vehicle. By Saturday my payment was only one day late with their "grace period", 3 days without it. When the nephew of the owner came to take my car, they stalked me while I was driving with my children in the car, when I arrived home they stopped and parked. I didn't know it was them but was scared someone was following me. So when the nephew walked up I asked what he was doing. He said he was going to take the vehicle. I told him no, that my payment was mailed and I had duplicate checks and showed him the receipt of the check. He said he didn't care. I asked to get my sons car seat out of the car and some other essential items and he was very mean about it. He told me to call them on Monday. When I called I left 3 messages and nobody called back. Every time I called to speak to Wayne the owner I was told he wasn't there and either got hung up on or was treated very mean when I asked to leave a message. Funny thing is when I went there to get the rest of my stuff from my vehicle he was there and treating me very mean. All he cared about was money, not trying to help me get my vehicle back. If he would've returned my calls it would be completely different. He was not nice to me at all. This place is a bunch of crooks. Don't go here. Go to someplace nice like JD Byrider. Where they offer warranties and actually fix things wrong with the cars, not loop you through a big ordeal to fix something. They repo quickly so they can add money into your account!! They don't care about helping their customers.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.