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Hours

Regular Hours

Extra Phones

Phone: (815) 398-5916

TollFree: (855) 544-1003

Brands
F
Payment method
all major credit cards
Price Range
$$
Neighborhoods
Southeast, Highland
AKA

Sam's Ristorante & Pizzeria

Sam's Pizza & Subs

Sam's Pizza Restaurant

Categories
Pizza, Take Out Restaurants, Sandwich Shops, Italian Restaurants, Caterers, Restaurants
Other Information

Parking: Lot, Free

Bike Parking: No

Wheelchair Accessible: Yes

Cuisines: Caterers, Sandwiches, Take Out, Italian, European, Continental, Pizza

Alcohol: Beer, Wine

Attire: Casual

COUPONS & DEALS

No coupons available

Reviews

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Shanta W.

04/23/2016

Overall
Atmosphere
Food
Service

The worse service ever never will order from them again charge to much for just a sandwich and then told me I did not order fries don't order from them.

Ronda S.

07/23/2015

Overall

We have ordered from Sams in the past quite a bit and had very few problems until about 6 months ago. The first problem was when they charged someone else's order to my credit card and it took them a week to sort it out. The next problem was when we ordered and they sent the wrong food which took an hour to receive . When over an hour later they brought the correct food it was cold and all you could taste was old grease! We stupidly ordered again today. We ordered the pick any 3 appetizers ( as we had done in the past with no problems!! ) We get the food and it is all in one container! There were 3 chicken strips, 4 cheese sticks ( which were fried so hard that all the cheese was outside the stick ) and 6 fried mushrooms. When I called to say something about the situation the lady on the phone gave me MAJOR attitude. We called her out on her attitude and hung up only to call a few minutes later call the manager who proceeded to talk over me and condescend me. He accused me of lying and became very angry when I told him the portions he sent were not what they had sent in the past. He says he cooked it himself and was I calling HIM a liar! When I confronted him with all the past issues including the new one he told me he didn't have time to argue with me over petty stuff and to call a different restaurant from now on. DO NOT ORDER FROM THIS PLACE! RUN SCREAMING IN THE OTHER DIRECTION!!

Stacy N.

04/24/2015

Overall

No stars!!! We ordered food from here, it came ice cold. They credited us a free order of the same item, it came cold AGAIN! This time we told them we just wanted our money back, they hung up. When we called back, they were majorly rude and never refunded our money!!! Fish burnt to a crisp and cold, centers of food freezing cold. Oh, and when they brought us the replacement order, they tried to charge us delivery to correct THERE mistake!!! Wouldnt even give ONE star if i had a choice!!!

bella7564

03/30/2013

Overall
Pizza Is THE Best !!!!!

Whenever we order pizza, we order it from Sam's on Charles Street. It's the best pizza in town !!!!! Also, for delivery, we live 1/2 mile outside the city limit and Sam's is the ONLY restaurant that will deliver to our address. They have ALWAYS gotten the order correct and we have ordered many pizzas from them. When we have company for pizza, they express the same opinion about the quality and taste. Kudos to Sam's and all their employees!

patricjames

12/12/2007

Overall
Lotta Lasagna

Goodly portions. The lasagna is stuffed with lotsa cheese and served with garlic bread. Service is good and if you want take-out it's ready and waiting for you.

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