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Marden Tire & Auto Service

Map & Directions
(3 Reviews)

1209 S Alpine Rd, Rockford, IL 61108

(815) 399-3849

CLOSED NOW
Today: Closed
Tomorrow: 7:00 am - 5:00 pm
48
YEARS
IN BUSINESS
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
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General Info
Marden Tire & Auto Service has been a name to depend on for tire and auto service for more than 35 years in Rockford, IL. We take pride in serving the needs of our neighbors through quality products and exceptional service. Marden can help you with a range of vehicle service concerns: wheel alignments, brakes, exhaust, tires, heating and air conditioning, computer balancing, shocks, tune ups, lube and oil filter. You can find tires of outstanding quality and value at Marden Distributors. We have great deals on top brands such as Michelin, Uniroyal, and BF Goodrich tires. Call or stop by Marden Distributors for your automotive needs.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours

Services/Products
  • Brake Service
  • Shocks
  • Tires
  • Tune Ups
  • Tune-Ups
  • Wheel Alignments
Brands
  • Uniroyal
  • Hankook
Payment method
check
Neighborhood
Southeast
Categories
Tire Dealers, Auto Oil & Lube, Auto Repair & Service, Automobile Air Conditioning Equipment-Service & Repair, Brake Repair
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Reviews

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Tyler C.

12/22/2016

Overall
Expertise
Selection
Service

Here is my review of Marden Tire and Auto.

I came in to get a leaking tire patched up on 12/19/16. They took my car and put the patch on, the did quick work and it was reasonably priced. I was very happy at first.

However, later in the day, I hear a thump sound coming from that same wheel (left rear) and don't think too much of it. Well I get home and clear out the snow buildup thinking that would solve it.

Nope, sound continued.

Fast forward to Tuesday (12/20/16) night and after work I head onto the highway traveling 70. The sound still continued.

Now to the present, 12/21/16 and the thump is still there, so after I get home from work, I check my lug nuts.

3 OF THE 5 LUG NUTS WERE ABLE TO LOOSEN BY HAND. Only 2 lug nuts were holding my wheel to my car and I was traveling at HIGHWAY SPEEDS! My wheel could've fallen off and I would've been seriously hurt maybe dead.

So today (12/22/16), after making my ridiculous discovery, I take it back to them and demand to speak to the boss. The boss apologized and retightened my wheel. He claims that never happens and shouldn't have happened.

So I wait for the tech who worked on my car, LUKE. He claims he torqued my wheel to 100, all 5 of them. WELL HOW COULD 3 OF THE LUGS LOOSEN BY HAND!?

I wouldn't recommend this place if you care about being safe and not having your wheels falling off. I'll never return and I'll make sure to tell everyone I know and all my customers about you guys.

Cassie T.

10/10/2016

Overall

Beware we were told a long lists of repairs needed, with a steep price. We took our car to another shop we only need 2 of the 5 things that Marden had said we needed, got those 2 items fixed and a tune up for 400 less than Marden wanted for original problem.

johnnyrockford

08/13/2011

Provided by Citysearch - 
Overall
need tires in Rockford?

Just got home from Marden Tire and what an experience it was. Showed me different styles and brands at the price I wanted. They matched me up to a nice set at a good price and I was out in less than two hours. Informative and nice people to work with. Now I have a place that I can Count on and will use them any other times that I need work done or just tires. Large building right on Alpine. Easy enter/exit! Thanks for the great job.