6215 East State Street, Rockford, IL 61108
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6215 East State Street
Rockford, IL 61108
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HORRIBLE WORK, RUDE TECHNICIANS..THEY DID MORE HARM THAN GOOD. My daughter sat in chair for 3 hrs waiting for them to finish drilling & filling a cavity.. after them starting and leaving multiple times they let her sit in chair another 45 min. When she went to find someone they all ignored her...
Very very very poor communication...I am pregnant and had been here before when pregnant with this child and my insurance only covered 200$ couldn't afford cleaning of $800. However I went to er with excruciating toothache and figured I'd see if they can look at my mouth and see what's up however my letter was out of date and they wouldn't see me. They never stated this when I made my appointment. They need to clarify the policies before people waste they're time and money to see them unless they lower the prices
I wouldn't even give it one star. I went for a checkup. Appt at 10:30. I got there twenty minutes early...left well after three pm (!) The tech Ashley couldn't get my crags and kept doing them over and over, she called another tech in finally who could do it. They forgot I was there when I sat for over an hour to see the doctor. He came in and said my medical card would cover the cleaning...rushed through it and then left before he was done. I sat another hour waiting...then he comes back in. Says my teeth are fine. Leaves again and I hear him say "medical card" again then he says I need a cavity "re-done" and that I needed to schedule in two weeks. Tells me he needs to check something else then his assistant stepped back in and they talked about me like I wasn't even there... He went out again. There I sat. Again. I didn't complain at all throughout all of this. I just realized I would NEVER be back. They treated me like an inconvenience. I was nothing more than a number to them. Worst dentist I have ever been to.
Had a young female dentist in 2006-07. Went in to have minor cavities filled. During process she had forgotten to numb me and started to drill. Yes i felt the whole thing and more. When she finally apologized and realized what she had done. She quickly numbed me drawing up the right side of my face. She hit a nerve temporarily paralyzing my face. They put in temporary top caps said come back for permanent ones. Later never came,they never made it right. A few months later my teeth fell out. I no longer have front teeth as a result. No I'm never going back as i have been told by physician i can't due to a permanent disability anyways. Thanks to these people I'll have to have all teeth pulled when i am cleared to do so. I will be put completely under as i suffer severe anxiety from this horrible experience. Good luck to everyone who has suffered as nobody can do anything about it anyway.
I WENT ON 8/15/14 APPOINTMENT WAS AT 2:30 THEY CALLED ME BACK AT 4:40 WAS REDICULOUS CALLED BACK TODAY CUZ IM STILL HAVING PAIN AND WAITING TO HEAR IF THE PROCUDERE IMA HAVE IS APPOROVED STILL NO CALL BACK YET IF I CAN GET ANYTHING AND NONE OF THE ASSISTANTS KNOW HOW TO TAKE XRAYS TOOK THEM OVE AN HOUR TO TAKE XRAYS HATE THIS PLACE WITH PASSION
UNTRUSTWORTHY! Went there because on one my molar was giving me trouble. After an exam an d x-rays the dentist said he couldn't see anything wrong. He walked away to get something and I heard him ask one of the nurses, "does medicaid cover so and so." He came back and said I had 4 cavities and that the fillings in those teeth needed to be replaced. I felt iffy about it and paid to get a second opinion. I only had 1 very small cavity. I've been paying all my dental bills since, which is a pain since I'm disabled and I don't have a lot of money but I'm too scared to go there and they're the only ones who accept medicaid.