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Carpetland USA

(8 Reviews)

326 N Alpine Rd, Rockford, IL 61107

(815) 399-4422

CLOSED NOW
Today: 9:00 am - 8:00 pm
Tomorrow: 9:00 am - 8:00 pm
33
YEARS
IN BUSINESS
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Services/Products
  • Used Carpets & Rugs
  • Carpeting
Brands
Pergo, resilient
Payment method
all major credit cards, amex, discover, master card, visa
Neighborhood
Northeast
AKA

Rockford Carpetland USA, Inc.

Categories
Floor Materials, Carpet & Rug Dealers, Carpet Installation, Carpet & Rug Distributors & Manufacturers

COUPONS & DEALS

No coupons available

Reviews

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Jasmine L.

07/25/2017

Overall
Expertise
Professionalism
Promptness

The whole process has been sort of a roller-coaster from start to finish, but I changed my review solely based on how the owner took care of everything and the end product. Some of the issues we had were with the installers, but he promptly fixed the issues and everything looks exactly how we wanted it to now. The flooring is really nice and has a great look to it! If anything goes wrong the owner seems willing to fix any problem or issue you might have and since the owner is willing to go the extra mile that shows a great commitment to the business. I would recommend them for your flooring needs!

Jack C.

02/05/2017

Overall
Expertise
Professionalism
Promptness

Great experience at carpet land! Great carpet for a great price. Service was great with all the answers to all of my questions.

Nick A.

02/05/2017

Overall
Expertise
Professionalism
Promptness

Wow!! The service here was great!! The carpet is by far the best carpet I've ever had! The people here were very kind and helpful !

Tom M.

01/02/2017

Overall
Expertise
Professionalism
Promptness

We recently had four rooms re-carpeted and the service was excellent! They know their stuff and the installers were friendly and quick. They had all the furniture and carpet moved/ removed and the new carpet installed within a few hours. I highly recommend this company to anyone looking for new flooring!

Matthew J.

12/28/2016

Overall
Expertise
Professionalism
Promptness

We had our entire upstairs done...living room, kitchen, and three bedrooms. It was completed in a timely manner with expertise. I could not be happier with the entire experience. We plan on getting new carpet in our basement next year and I will definitely use Carpetland USA.

Thomas J.

12/28/2016

Overall
Expertise
Professionalism
Promptness

Extremely happy with my new carpet. Installers were friendly and on time. The salesmen were helpful in every way in explaining their product. Highly recommend this store to anyone in need of flooring. I will be back soon for more.

Trisha V.

07/25/2016

Overall
Expertise
Professionalism
Promptness

We had our whole house done, carpet, tile & wood. The carpet for 3 bedrooms, hall & family room, were in 1 day. Wood for 2 rooms, done in a day. Tile took over a week, longer than anticipated, but very satisfied with the look, work, & easy care of the floors.

aweiss1

12/12/2009

Overall
Don't buy your carpet here.

Their installers did a terrible job. the carpet has pulled up between the two rooms and the seam has pulled apart and it has only been 19 months since installation. They came out and fixed it twice and left a messy glue spot within the first 12 months and now they say it is not covered under warranty and I will be charged for them to come out for the 3rd time to fix it.

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