I LIVE IN COUNTRY PLACE APARTMENTS IN DWIGHT. IL. THIS PLACE IS UNBELIEVABLE. YOU CALL THE LEASING OFFICE NO ONE IS EVER HERE. YOU LEAVE A MESSAGE AND YOU NEVER GET A PHONE CALL BACK. SO THEN YOU TRY TO CALL THE CORPORATE OFFICE AND NO ONE ANSWERS THE PHONE.THE MANAGER JENNY YELLS AND SCREAMS AT THE TENANTS. SHE ORDERS YOU AROUND. SHE IS SO UNPROFESSIONAL AND RUDE.THEY NEVER FIX ANYTHING. THERE WAS AN ALTERCATION WITH A COUPLE TENANTS AND MANAGEMENT WAS SO RUDE TO ONE OF THE TENANTS INVOLVED. I FELT SO SORRY FOR HER. THE REGIONAL MANAGER ACTUALLY FORCED HIMSELF INTO HER-APARTMENT AGAINST HER WISHES YELLING. I AM THE REGIONAL MANAGER I CAN COME IN ANYTIME I WANT TO. IF YOU DO NOT LET ME IN I WILL HAVE YOU THROWN OUT BY THE END OF THE WEEK!!! I HAVE NEVER BEEN SO APPALLED. I CANNOT IMAGINE HOW SHE FELT.
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I have several friends who live in the Lincoln,Il complex also known as the blues the management there pick friends to move in ignore those who need it n the place is full of drugs and druggies several apartments are full of black mold on the walls the heat in the bathrooms throw sparks toilets that are about to fall threw the floors good luck getting anything fixed even with there lame maintenance forms an apartment of someone I know who lived there had turned in at least 15 different forms and nothing was repaired infact I eventually took upon myself to repair stuff n do maintenance on other properties for free n not to mention the manager over the property uses drugs ���� themselves I def would not recommend this property company to anyone in fact If it wasn't for people needing a home I'd say these properties need condemned and tore down -100 ���� rating
my disabled son lives at their apts in rochelle,il and has been unable to get any answer from them on the phone ot otherwise. there is black mold in his apt. and toilet works only when it wants. this is a lawsuit waiting to happen!
We FINALLY got a 2 bedroom apartment for me and my son after being in a one bedroom for a year, but the fridge in the new place doesn't work when we told the manager she said to put in a work order and there was nothing they could do! All our food spoiled and melted they refuse to compensate us for what we lost. Not only that our bathroom didn't come with a shower curtain rod, there are NO lights in the bedrooms, the whole place is a mess. We are only living here because its the only place we could find in our short time span. The manager is rude and demanded we give 100 dollars we didn't have to her before we got the keys to move in.
My wife worked for them for 5 1/2 yrs.she was excellent employee . L kw life jerry Walters comes to her property and says it's one of his best properties.then 2 was later the area mgr. Donna shows up and fires my wife. Reason given its time for a change??? They treat there employees as bad as the tenants.
Arbor Terrace in SoCal, for the sake of your sanity do not use this business. They should change their names to unprofessional property management. They would'nt make repairs because they will be "renovating" the entire complex. They claimed we were supposed to get new cabinets, new carpet, new windows the whole shabang.They told us this early in January NOTHING had happened by the time I broke lease in October. I had a leaky faucet that was starting to grow mold, According to them it wasnt an emergency and could wait. Seriously? My unit was infested with roaches, and other units had them & bedbugs. My neighbor had them so bad she couldnt sleep and had bumps all over her body. The property manager refused to help her. She acutally had to complain to the manager's supervizor just to get them to hire an exterminator!They sent out an exterminator who might as well have sprayed water on the bugs because the poison did absolutely nothing. You wouldnt see one dead roach. In fact, more roaches would come out just to laugh in your face. I bought a can of Raid max and it worked 100x better. They have cameras on the property that arent even operable! This property had a serious drug user/dealer problem.My car was broken into and vandalized, when I told this to the manager she told me I needed to make a police report. I got the report only for her to turn around and say that the cameras dont work and she cant do anything about it. I couldnt take this horrible apartment anymore so I broke lase and left. They were overcharging me on more than one occasion, the property managers were corrupt and it was no secret. They overcharged people for various things( Charging $70 to replace a gate key when it really was $10) We had maybe 3 or 4 new managers in one year! This was my first apartment and I had no idea about tenants rights. They were always messing up my rent so I asked the manager if i could get my rent amount on paper and she said no. Later, I found out they have to give you copies if you request them. I planned on waiting until the lease was up and moving out then, but I just couldnt stand it, this is how bad it is!!! A review below says they promise things and dont follow through, I can back up this claim by personal experience, they wont make repairs, They claim to be low-income assistance, but will gradually increase your rent until it costs as much as a normal apartment (which you're better off applying for, IMO). The majorty of the tenants were frauds, they were unemplyed and claimed disability checks. These people were not disabled, they sat around all day getting high and drunk, blasting music for the world to hear. It's sad that the tenants who were quiet and followed the rules were punished instead of the self-entitled, crackheads who were aloud to do whatever they pleased. I could go on and on about this neglectfuly company, Save yourself the stress and money and just stay away from these slumlords!!