I'm very disappointed. My husband and I stopped at a fas mart 5199 172 s.bell school Rd rockford il. At 9:34 pm. The boy at the register was rude. My husband slide his card backwards the kid rolled his eyes and said oh my God. Now with that being said my husband works 7/12 and is on his 17th day. I do not appreciate anyone being treated this way. We will now be driving out of way to go somewhere else.
My coworker noticed he had a flat tire, so I offered to go buy him a can of fix a flat. He gave me money and the first problem I had was the shown price was incorrect. When I questioned the amount I was completely directed to "take it up with the supervisor because it wasn't his problem" yeah!! That's exactly what he said to me. Ok some people are rude I get it, but when the worker is shootin the bull with who I'm assuming was his friends, I can't help but feel I might have been an inconvenience, and since I was questioning a company mistake, I was really being a pain apparently. I get back to my job, my coworker goes out (IN 6 DEGREE WINDCHILL WEATHER NO LESS) come to find out the can is defective and the formula would not spray thru the hose, comes spewing out of the top. I end up taking it back to exchange it. I walk in, receipt in hand and the first words out of his mouth are, "we don't do returns until 7 am" to which I explained this was kind of in an emergency situation and I wasn't trying to get my money back but I just needed a different can. All he wanted to do was argue and tell me that I had to buy another one and again, "take it up with the manager cuz it wasn't his problem," kept interrupting me, showed absolutely ZERO dignity for customer service. Its freezing cold out and someone is in distress, and he couldn't just let me swap out for an unbroken can. This was absolutely the most disgusting heartless thing I've ever experienced.
They don't have non-ethanol gas. Went out of my way and they just have the regular versions of gas that all the stations have. No RV fuel.
this guy behind the counter slammed my money down while he was fighting with this other guy. then ask me what I wanted. he took the ten dollars he owed me and just slammed it down as hard as he could. what a way to run a business. I tell u I hope I see u on the streets buddy! your so rude to ur customers!
this place is so rude. I went to get gas today and the 2 guys was fighting behind the counter! he gives me my money back by slamming it on the counter. they was yelling and just being rude.
Jerry cb radio. I found that Jerry knows his stuff.If you like the BIG BAD A-- RADIO go to Jerry he wil set you UP!!!! RNGWOLF!!
I was at Road Ranger on N. Alpine at 6:36 pm. tonight. I was only going to put $3 in the tank I used my debit card . I didn't have much in the Bank just enough for a bill that had to be paid and a couple of dollars more. The pump I used was pump #1 it was a faulty gas pump. I couldn't get it to stop. No matter what I tried, it wouldn't stop! I tried everything to get it to shut off!! And I smashed my finger somehow doing it. It Finally stopped at $23.45!! They had at least 3 employees there and not one helped me. I was screaming on top of my lungs for help! They don't have emergency buttons to shut it off like other gas stations. And when I went inside the employees were Rude! No one even cared. It was like what are you telling me for? She said all she could do was call to get it fixed. The one I talked to was pregnant. She was Rude!! I told her that I didn't have that much in the bank. She said it already went through so you did have it. I said I didn't have that much to spend on gas. I had money that I needed for bills. I had to sit in my car awhile before I left because I was shaking so bad from getting so upset!! I'm on S.S. Disability and I only have so much to live on. I couldn't afford that much gas! I don't think that I will go to Road Ranger ever again.