GREAT GEEK SQUAD SERVICE!!!!! It has been so wonderful, I have used it, for years and years and, every SINGLE time I have had an ABOVE GREAT EXPERIENCE! NO matter which employee I have dealt with, Either in store, or on line, or by The Geek Squad on the land line. From the very first person I have dealt with, to the very last, over many years!!!! I have been nothing but ecstatic about the professionalism, kindness, and, a great sense of humor. : ) ( because, The help I need is so often ) The payment to keep the Geek Squad Plan is absolutely worth every single penny, REALLY PRICELESS!! I AM 100% SATISIFIED! I RECOMEND TO EVERY SINGLE PERSON THAT IS A CUSTOMER OF BEST BUY, IF YOU DO NOT HAVE THE GEEK SQUAD PLAN, I HIGHLY SUGGEST THAT YOU PURCHACE THE PROGRAM, THEY ARE AVAILABLE ON LINE ANY TIME OF THE DAY OR NIGHT, SO I KNOW I CAN ALWAYS GET WHAT I HAVE TO WORK ON, DONE! It has saved me so many unnecessary trips to the store. THE GAS MONEY SAVED ALONE WILL PAY FOR IT! I always know I will be treated kindly, and can depend on the knowledge of the Employees to repair my issue , again 100% of the time! I wish I had every single name of those who have helped me over the years, to just the other day, because, I would list them, and tell them Thank You FROM THE BOTTOM OF MY HEART, but I DO fill out every single survey ( THAT IS SO IMPORTANT, TO FILL OUT THE SURVEYS, BECAUSE, PEOPLE THESE DAYS ARE VERY VERY QUICK TO COMPLAIN, BUT DONT GIVE CREDIT, WHEN CREDIT IS DUE TO THOSE WHO REALLY DESERVE IT. SO I WOULD LIKE TO SEND OUT A GENERAL SINCERE THANK YOU TO EVERY SINGLE ONE OF YOU FOR YOU A + SERVICE! KEEP IT UP, GREAT JOB! SINCERELY, JALENE GRENKE, ROCKFORD, ILLINOIS GEEK SQUAD, YOU MAKE MY LIFE THAT MUCH EASIER, AND THAT IS PRECIOUS TO ME IN EVERY WAY! ( MOST OF MY EXPERIENCES HAVE BEEN ON LINE, BUT I DO HAVE TO GO TO THE STORE OCCASIONALLY. I ALWAYS MAKE AN APPOINTMENT, WHICH I HIGHY RECOMMEND TO THOSE WHO COMPLAIN THEY HAD TO WAIT TOO LONG, IF THEY DID NOY HAVE AN APPOINTMENT, THEN THAT IS ON YOU, DONT EXPECT BEST BUT EMPLOYEES TO PASS BY A CUSTOMERS WITH APPOINTMENTS FOR YOU, THAT IS UNREALISTIC, AND JUST PLAIN RUDE. MAKE AN APPOINTMENT, AND BY THE WAY THEIR JOB IS TO SELL YOU THINGS, THAT IS WHY THEY CALLL THEM " SALES ASSOCIATES " ON THEIR AWSOME NAME TAGS. I ALWAYS WRITE THEIR NAME DOWN, SO THAT I CAN DIRECT MY COMMENTS TO THEM PERCONALLY, AND THEIR SUPERIOR TOO!! I REALLY HOPE THEY SHARE THEM WITH EVERYBODY AT MEETINGS, THEY DESERVE AWSOME COMMENTS...GREAT JOB GUYS AND WOMEN, KEEP IT UP!! CUSTOMER FOR LIFE!!!!!!!!!!!!! JALENE G. AND SISTER CYNTHIA H. P.S. I HAVE NEVER BEEN TREATED RUDLY OR I HAVE MAKE A PURCHASE, ONLY WHEN I NEED TO, I HAVE NEVER EVER BEEN TREATED RUDLY BECAUSE I DIDNT BUY SOMETHING, AND , YES, SOMETIMES YOU WAIT ON THE PHONE, BUT THAT IS UP TO YOU!!!!! YOU DO HAVE THE OPTION TO HAVE THEM CALL YOU BACK WHEN YOUR TURN IS UP, AND THEY ALWAYS DO! SO IF YOU KNOW ALL OF THIS WHY ARE YOU COMPLAINING? YOU PREVIOUSLY KNOW THIS, SO JUST DONT DO IT WHEN YOU DONT HAVE THE TIME. IF ITS AN EMERGENCY, THEN YOU KNOW YOU WILL HAVE TO RARELY WAIT, JUST TRY TO PLAN YOUR DAY, IT AT ALL POSSIBLE. AND IN MY EXPERIENCE, WHEN THE PROBLEM BECOMES AN EMERGENCY, THERE WERE WARNING SIGNS THAT A PROBLEM EXISTS, SO DONT PROCRASTINATE, TAKE CARE OF IT AT THE FIRST SIGN. THIS WILL ALSO MAKE YOUR REPAIR ISSUE QUICKER TO FIX. I HAVE NEVER HAD AN ISSUE ON MY COMPUTER THAT DIDNT PRECLUDE SOME KIND OF BREWING, WARNING PROBLEMS....HOW ABOUT YOU??? LOOK UP THE WORD PRECLUDE.
That last review is totally malicious and I doubt she (?) knows the owners that well... They are kind, hardworking people through and through. They no longer own the space next to them. In regards to the store, there are no surprises; it serves its exact purpose. There are many Asian snacks and foods compacted into a small area and, while not as big or having as much produce as Golden Market on Broadway, it is cleaner and more welcoming to non-Asians. Most of the products here, however, are dry or frozen--not much fresh stuff. Many of the Asian products are Filipino (hence "Pinoy"), but there are some dry products from other countries like Japan and Malaysia.
Sams is wonderful. They have the best prices and deals and the people are always very friendly! Love their free sample booths. I always find something new to try!
Owner is professional and gives fair prices
Great service and good prices