Dr. Sawatawan and the Staff were GREAT!! They were always nice, caring and ready to help or answer questions. We did IVF twice before we were blessed with our Daughter in 2005. We tried again a few years later with our frozen embryos and unfortunately we did not conceive. The staff was so understanding when our 2 IVF's didn't work and shared the joy when the one did. I'm so thankful for them and what they do. I have my beautiful daughter!