Pro Haircutters Of Rockaway
301 Mount Hope Ave Ste 228, Rockaway, NJ 07866
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If I could give 0 stars I would. I had an absolutely horrific experience there today and my hair is completely butchered. It will take my years to grow out the damage.
First I was given to a blonde with curly hair in a bun. She did well at first and then was unable to give me long layers like I asked for without me telling her exactly how many inches and showing her how I want it done. (I am at a salon to get a professionals help - I don't know how to do long layers... I did not go to cosmetology school - this was the 1st time this type of request was made from me ever since I have been getting cut). I asked for clarification but didn't get it. I ended up getting up and trying to pay and leave at the front desk.
Elsa, the manager (absolutely terrible!!!!) stuck up for the girl putting me down and saying that no hair dresser will know what you mean if you ask for long layers. (Is that for real?! No one knows what long layers are???)
Biggest mistake is I got in Elsa's chair and she absolutely butchered my hair. She cut a chunk out of it and really short layer in one spot. I asked her what she was doing and said my hair is curly and that is very short, can she do them longer. She yelled that my hair is not curly and she did not see curls and that she would do whatever she wanted. Of course then I was up and I told her she should do what the customer asks... not what she wants. In addition she just kept screaming "Lady just get out" and things like that. I've never dealt with someone as unprofessional, rude, and unskilled.
I had to immediately go to another salon and ask them to help me... which was basically impossible after Elsa came near my head with a pair of scissors.
It will take my years to grow this out and I see a lot of buns in my future. Be warned and stay far away from this place! I surely will never go back and will continue to tell every single person I know about this horrible experience!!!
06/20/2010Provided by Citysearch -
The girl I went to didn't ask me how I wear my hair. She didn't ask me whether I wanted it styled or not. I have very curly hair and now it looks like a have a bowl cut on top of a mess of hair. It can't be straight or curly the way she cut it. I will never ever go there again unless it's to get my money back.
11/19/2009Provided by Citysearch -
I've recently moved to the rockaway area and had a very hard time finding a hairdresser that could make my ""own"". After a coworker had me try her hairdresser, Lindsey at Rockaway ProHaircutters. I was so pleased by her patience and great personality. She did an amazing job to my hair, I was so pleased with the coloring job and my haircuts. I would highly recommend her to anyone looking for a hairdresser!!!
03/28/2009Provided by Citysearch -
I went to Jeanne and she is wonderful person from the beginning to the end...She knows all hair types..my hair is very dry and she knew how to work with it...She also recommends the good product for my hair type..She also took her time on my hair and the most part that I like was she didnt make me feel like she had to rush..that is one thing i dont like when i go to a hair salon....Jeanne you are the best I would recommend you highly.. I love my hair because of you...Thank you so much...:).
01/25/2009Provided by Citysearch -
It's very difficult to get a Hair Cut appointment on the weekend, particulary on a Sunday, when most workers have time to get a haircut. I suggest they stay open until their usual weekday closing time of 9 PM on the weekend!!!
Perhaps they could close on Mondays....
12/10/2007Provided by Citysearch -
Thersa in Rockaway Mall Salon ""highlighted"" my hair..if that's what you want to call it. My hair ended up looking like a racons tail. She took it upon herself to add in what she thought was my natural color to a ""few pieces"" of my hair..which ended up being a lot more and not my natural hair color. Then she decided to cut a tiny bit off the back, which ended up being three inches...all to cover up her mistakes that she made along the way. The color on the roots of my hair is ORANGE, not blonde, ORANGE...
She was picking up cell phone calls, blabbing the entire time....HORRIBLE. I'm devasted with the results....
12/02/2007Provided by Citysearch -
when I got my hair done from rockaway mall it wasn't my hair style. in other word, bad hair cut.... When I got hair cut from morrisplains, I couldn't believe my hairstyle was perfect!! This guy 'KEVIN' in morrisplains prohaircutters knew exactly what i wanted and he did it. best service you can get by only $16 bucks plus $10 tips for him. it was perfect ! perfect! this guy said he has family background of haircutting. I think that is big reason this young fella knows hair cut. Highly recommand to all of you guys !!