This place cares little about the patient and more about their bottom line. Had to get firm with them trying to push shots in spine on 3 separate visits. I fired them after I learned that Dr. Kevin Costello intentionally falsified my records to reflect my non compliance and can prove it. They treated me from the start as though I was a drug addict. I fulfilled every requirement they set forth but they continued to make derogatory comments which are now a part of my record. I would welcome a court appearance to vindicate myself but don't care to waste time and money. I rate them as extremely poor.
Office and medical staff all very nice and friendly. I was a walk in and had to wait around an hour. I will certainly use them again.
I wanted to recognize a specific receptionist whose name is Lisa. She showed superb kindness and went out of her way to make sure that my child was taken care of. She was helpful and kind! Thank you Lisa!
This place is a "Big Joke"! I dreaded having to go see them idiot's. I had been with them for 4 years, and kept telling myself that I have got to find another Pain Doctor. Since Mary left the place went to @$#! The new PA Lisa is a royal *itch!!! She tried to tell me that I was short on my patches and when the nurse and I proved her wrong, she still put it in my records that I was short!!! And gave me a violation. How can they get away with this? The next month she had it in for me! She counted my pills and said I was 6 short. By my count, they were right. And now this was my 2nd violation. 2 months straight and never have been in violation before in 4 years. This made my 3rd time seeing her. I guess she didn't care for me the first time she met me, and I already knew she was a *itch. Needless to say I was Dismissed from that H*ll Hole. I'm now with a place that actually cares about people. Thank God!!! They don't deserve 1 star but I had too, to post! LOL
Bobbi B is exactly right. Dr. Robert Sullivan (and I use the Dr. term loosely) cut me off too after being with the practice for 11 yrs for chronic pain from Endometriosis, scar tissue and 3 hernias for which I had 8 surgeries for over the years. In those 11 yrs I had asked only once for my meds to be increased. He gave me 1 lousy month to detox from Fentanyl patches and Vicodin with no warning and no good reason. Not only that but he was the rudest most condescending SOB I have ever met, and that was the first time he ever treated me. He treated me like some drug addict without even knowing me. I hope Karma catches up with him soon! Besides him everyone else in the practice was wonderful, including all the other Dr's.
Arrived at 9:50 am still waiting to be seen at 1:30 pm No one entering or leaving feel like Dr is just jerking people around
This place doesn't care about anybody! If you miss more than 1 appointment in a year they will drop you. They wouldn't refer you or help you at ALL! And if you happen to be on strong meds when they let you than they tell you your on your own. I reall don't like this place!
I had excellent attention and care, After talking with the initial nurse and doctor it was determined that another specialist within the practice could work with my medical issues in a stronger way. My medical issues at that particlar time were attended to immediately and I was scheduled with a specialist within the staff the following week. My husband has been a patient with the Riverview Center now for about 2 months and has never been happier. The Pharmacist has assisted him with finding the right prescription insulin for the least money. Riverview would get 10 Stars if we could. We have been looking for a Primary Care Physician for quite some time. These are not rude, pushing out the door, money hungry physicians and nurses.
I have always received excellent attention here!
I went to the facility to get care and the doctors will not return phones. The nurse was rude and not considerate at all. My insurance said that I do not have a co pay for urgent care or ER visits to any facility....but they have coded every visit that I had regardless if it is urgent as an office visit for me to pay my copayment. I wish there was some way that I could really give them what I rate their service !1/2 star so that there is no misunderstand that I overlook the ratings I will put 1 star.