Very disappointed in the customer service. The wait times are extremely long even with an appointment. We were told "If you don't like the wait..you can just leave". Prices listed are very misleading and they are only for basic colors. If you want red etc. then you have to pay more. Owner is very rude and when questioned about the prices and the wait times became very defensive and begin to speak in another language...(that can't be good). If you want quality customer service and to be treated with respect...DO NOT VISIT this salon or any others owned by this particular lady.
Rude and inconsiderate staff that wasted my time. I had been there 5 min before I was acknowledged only to be told they were to busy to do my nails. Unapologetic and unprofessional,I will never recommend or refer anyone to this nail shop.
This was my first time ever here and I was looking for a place I could continue to go for while I'm in Rock Hill. Very nice staff and friendly atmosphere. Received the best foot massage and pedicure of my life and I have been getting my nails done since I was a toddler.
Went to this nail salon and now my thumb is twice it's size and infected and has pushed threw out the cuticle. I do not recommend anyone to try this nail spa because it has the look but definitely doesn't provide the service of a high tech spa!
Worst places in Rock Hill, SC. I came here for a fill in on hands and nail polish change in my feet. The tech doing my hands never told me her name so I will call her the lady with purple hair and purple eyeglasses. When she finished using the drill on my nails I asked her to check my hands please. So many nails were lifting a little and she didn't want to use the nail clippers. I told her I don't want water getting under my nails and to clipIt. She did.Make sure these nail techs are removing All the lifted nails Before they apply acrylic. Second she goes to polish my nails. Again I asked her can you check my hands. There was acrylic hanging off my nails u could see my real nails She began talking in a foreign language The owner a rude ass lady comes over to polish my hands. Because I got glitter nail polish asked her to add another coat to fill in the empty spaces she yelling and said she can't. I didn't raise my voice but I started to go head to head with this lady.
They did amazing job with gel polished. It Last over 2 week without cheaping. The staff is really friendly and nice
Rose does an excellent job. Best place in Rock Hill!
Absolutely the worst nail place in the world! They rush and don't care how it looks or if it hurts. They don't listen at all to what you want. They argue with you when you tell them you want something done a certain way. They tall crap about you when you tell them you want it don't a certain way and then expect you to pay a fortune to repair their mistakes. I've been getting my nails done for 6 years and been to almost all places in rock hill and they are the worst. Run & run fast!
absolutely love this place. officially making my "go to" nail place. went to envy nails to fix a nail quickly and they did it so thick!!! love the way they do my nails here