Terrible customer service. It started with a rude and abrasive ticket agent to other staff having no idea where I could get the 3D glasses I needed (and paid to use) to see the particular movie I went to see. I watched without them. It is understaffed and the movie previews preceding the movie are too many and too long. They seemed to last 30-45 minutes.
the popcorn is always "burnt tasting, stale and salty", over priced snacks, the theatres are always dirty, warm and smelly, the seats are broken, the theatre is in DIRE need of a cleaning and makeover. BUT you get what you pay for. At least the tickets are cheap.