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Phone: (803) 366-5999
Phone: (803) 324-4181
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Spotless Wash & Lube Express
Lube Express Services, LLC
Lube Express Herlong Carwash
Spotless Wash & Lube
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Reviews
12/01/2021
Had an oil change on 10/29/2021 and the serviceman reinstalled the oil filter housing so tight that it cracked my oil pan. I had my car towed to the dealership and he confirmed that the serviceman that did my oil change cracked my oil pan. I went to Lube Express and told the serviceman about my issue and he called the owner who was out of town but said that he would contact me. I never received a call from the owner. I went to the W. Main Street location several times but the owner was not there. I spoke with him later by phone & was told to pick up the check on Monday. I went by on Tuesday and finally on my third visit was able to talk to him. He got real nasty and stated that he wasn't going to pay because my car had a leaking gasket and the oil leak was not caused by his serviceman. He fired the serviceman after this incident and he also told me on last Friday that he had filed a claim with his insurance company and that I could pick up payment on the following Monday. However, as stated earlier, he had a totally different tone when I went to pick up payment.
DO NOT GET YOUR VEHICLE SERVICED AT LUBE EXPRESS - 445 S. HERLONG AVENUE OR AT 174 W. MAIN STREET, MIKE, THE OWNER, IS NASTY AND VERY UNPROFESSIONAL.
Details
Phone: (803) 366-6006
Address: 445 Herlong Ave S, Rock Hill, SC 29732
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