I think Katie one of the owner was wonderful when she came out to give us our initial visit she knew exactly what to do she was really easy to work with, our worker Sadie was great my mom loved her she is here on time and go above her job to make my mom happy, i will recommend to give them a try.
1668 Herlong CtRock Hill, SC 29732
We are the area’s leading provider of non-medical, not the largest but the best. Our staff truly has a heart for caring for our senior population, from the top to the bottom. We only hire caregivers that we would feel comfortable sending to care for our own loved ones
I am a client of CLTC, part of SC's Medicaid program. I am disabled, suffering the long-term residual effects of a near-fatal disease; among those are very low stamina and quick/easy fatigue. I was approved for a few hours once a week for "PC1" service (basically light housekeeping) to help me maintain my household chores. I was given a long list of available service providers to choose from, and I chose New Horizons because they were local and well-known. I was unfamiliar with most of the entries on that list. After 8 weeks, when my assigned worker has shown up late 5 of 8 times, and called out the other 3, I am fairly appalled at New Horizon's ineptness and failure to adequately manage its staff. On the occasions when my worker HAS shown up for the job, she has monopolized every minute of my time while she was here, failed to complete even the most basic tasks, and spent an inordinate amount of time on personal cell phone calls. I am requesting a different provider.