I always have a wonderful experience! Dr. Dickey and his staff always keeps me calm and relaxed. Best dentist office I have ever been to!
I said I had extreme sensitivity in two of my teeth and NOTHING was done about it (x-rays, etc.). This is very disappointing and makes me seriously consider taking my family's business elsewhere.Also, the hygienist did the WORST job ever putting on my fluoride. She got it all over my lips and it was gross.
Stay away from this office. I took my son there and was OVERCHARGED for services not needed. Was told he had 2 cavities then billing person said it was 5 cavities. I became very suspicious and consulted with another dentist and it was 2 cavities and the amount was substantially less.I am still waiting to get a refund for cleaning services charged that my insurance told should be covered.
This was one of the worst experiences I have ever had...it seemed like I was on an assembly line. The quality of work was very poor had to go back twice......it seems that this office main goal is to extract as much money from you or your insurance carrier as possible. Don't get me wrong I do understand the financial aspect of business (dental offices) but when the cusotmers' care and quality of work takes a back seat to it then there is a problem. STAY AWAY..
Steer clear!!! Will try to talk you into work you do not need, will "call" your insurance company to tell you exactly what you will owe and then you'll get another bill anyway. When you repeatedly request detailed statements you get no response.get a second opinion BEFORE they do anything in your mouth. Thinking there is a reason the office looks like it could be gone tomorrow.