What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
2627 Tuckaseegee RdCharlotte, NC 28208
From Business: At Tuckaseegee Towing, we know that needing a tow can be stressful and we understand that customer service and a painless experience are the most important things…
Serving the Rock Hill Area.
From Business: National Truck & Trailer Repair, Truck Breakdown Roadside Assistance, Heavy Duty Towing, Commercial Truck Tires Nationwide U.S. and Canada 24 Hour Any Where Any T…
700 Griffith RdCharlotte, NC 28217
From Business: Fleet Truck Service, Inc. is a leading provider of truck services throughout Charlotte, North Carolina, and the surrounding areas. We are the service center of ch…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Thank you to Croft’s Garage who helped me sort out the mess that Take 5 Oil Change left me with after a simple oil change. After my oil change, every single engine light in my car lit up and it started shaking and stalling when you pressed the gas. They said they couldn’t do anything about it and referred me to their mechanic at CARRS. CARRS said that it was no fault of theirs, a coincidence, and not their problem and it would be $400 to fix. I came to Croft’s this morning and they simply reset my computer and explained to me why it happened, and that it was fixed now, and sent me on my way without even charging me. I would not recommend taking your vehicle to Take 5 or CARRS.
Terrible experience, hardly received any updates on my car. For what i paid youd think ud get better service my car keeps getting put off on the build even though hes been paid off. Its been 5 months since hes had my car. Regret taking it to him.
We used Certified & Winfred to rebuild our transmission in a 1995 Chevy 1500. We are a stump grinding business from Ohio on our way to Hiton Head, South Carolina, when our tranny burnt up on the highway. With one phone call, Winfred assured us that he'd have it done in 5 days. He did it in 3 days, worked overtime those days, kept us informed the whole time, and did a thorough job. He went above & beyond, delivering the truck to the hotel we were stuck at. We normally don't leave a review, but we were so impressed with Winfreds' professionalism we had to leave this one. The price was fair & affordable as well. We recommend Certified & Winfred to other stranded vehicles, they will treat you fair!
I had four tires installed at this location. Two months later I had to have the two rear tires replaced due to tire damage. I took the vehicle to another mechanic who told me the two front tires were much older than the rear tires. Turns out when I first purchased these tires they were 4 years and 11 months old at the time they were installed. Goodyear customer service told me basically too bad so sad and that they don't have a policy to limit the age of tires when they are installed. Their customer service person told me that there is no evidence to show that tires degrade over time. I found data that shows that tires over 6 years old will be degraded. Goodyear does not care about the safety of their customers. I would not buy tires here again.
Took car in for an oil change and the next day, car towed to dealer for new engine. Do not use this location for your car service needs! Shop refused to even consider the possibility that their service was in any way responsible for needing a new engine the very next day. They even gave my car a "clean bill of health", recommending new spark plugs.
Nevil S. Used AAA Rock Hill for the first time. I always used AAA Steele Creek, but since moving to Rock Hill, found it a little too far to take my car. The customer service at Rock Hill was first class, they fit me in for a service almost immediately without an appt.They ordered a part for me and installed it the next morning. I will be taking my car there from now on and will recommend them to my friends and family.
I have been going there for a number of years and have been completely satisfied. Today Teresa as well as the mechanic that serviced my car gave 5 star service which I could not have asked for better treatment or service. Usually Teresa is my service rep and she is always friendly and knowledgeable. I highly recommend Rock Hill AAA.
Rock Hill AAA is a GREAT place for all service needs. I have purchased a set of tires and regularly service 3 of my vehicles. Its nice to have some very helpful and knowledgeable woman working there. Brenda and Teresa a top notch ladies who are always so helpful and polite. Thanks for the great experience and see you soon for my next service.Sharon Roof
AAA asked me to leave a review of my experience with AAA in Rock Hill, S.C. I just read the previous reviews - I can't believe this is the same place! In the past three weeks, I bought Michelin tires there, then had my car’s 28 year old suspension replaced yesterday. Through it all, I was made to feel like family, very welcomed, with all my questions answered and a very friendly “porter” who took me to several places in town so I could get some chores done while I waited for my car. Being a member, the work is guaranteed for two years, but, having had work done by them in the past, the excellent work they do never needs repeating. Their parts are equal to or better than dealer replacement parts and I have confidence that any “rework” that would become necessary will be handled in the same friendly, helpful manner. In the past, when parts needed to be ordered, making my car undriveable until the job was done, I was transported 28 miles home and picked up when the car was ready – for free. Although my dealer will sometimes rent a car for me, I never know if they will or if I’ll have to rent a car - not until it comes up. AAA can be counted on to transport me home and back for free. I can’t praise this location highly enough. They’re the best, and their prices are much lower than dealer prices. That’s a quadruple winner: friendly, great work and parts, free transportation, and good pricing.
Took my truck in for a noise in the front tire. ended up spending right at 500 and then had to spend 75 more for front end alignment. Did not fix the noise. Took it back he kept one full day never looked at it. Took it back on a Monday morning he had the truck all week and never fixed it. I ended up having to fix it myself. cost me all of 45 to fix it. If you pay the man for a job hope you don't have to take it back because it will just sit there. As he tries to make excuses why he has not worked on it . He did refund me 138 out of 500.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.