I tend bar at Pineapple Jacks.. I realise it's not perfect, however, when is a business of this nature "perfect". What I can tell you, which is the same as I tell all of my family and friends, is that Pineapple Jacks is by far the most fun place I've worked for. The atmosphere is what you make of it. There's everything for everyone. We have Three pool tables, seven dart boards, a jukebox, lotto machines and quickdraw, dozens of high-def tv's,, a DJ, a dance floor, and a concert hall where we play the best bands Rochester has to offer...hell, we even have a smoking lounge. Not to mention the very extensive high-end liquor selection, and an even more extensive shelf selection. We have an awesome lineup at the bar, with very knowledgeable bartenders (tooting our horn), and quick service.. especially considering the size of the bar (it never seems to end :P )For what it's worth, I put in around 30 hours a week working only weekends.. I've seen it all and experienced it all. Out of other well established bars/resurants I've worked at, I have to say that Pineapple Jacks is the first one where it felt like a family. And, if your bartenders are having fun, then you know it's going to be a good time!
Several of my friends and I stopped by Pineapple Jack's on a Sunday afternoon. I went up to the bar to place an order and was refused service by a bartender named "Gina". I asked her what the problem was, she stated that she would not serve us solely based on the fact that we were in the company of a certain patron of Pineapple Jack's. I was able to get my order taken care of by another bartender...Not for nothing, but this is no way to generate business. If an EMPLOYEE has a personal issue with a PATRON, you don't refuse to serve people because they are in close proximity to someone you have a "gripe" with. I found this extremely childish on the bartender's part, and Very poor for business. Over all Pineapple Jack's is a fine establishment, It's just a shame they put up with this "blemish"...
OK Pizza, Worst Service ever, They don't care about customers. Placed an order for over $60 for delivery, over 1.5hrs later order never made, didn't notify of deilvery problems or offer any solution, Had to call about delay, never offered to even make order, eta, or anything, tried to contact corporate and over 6months, still no response... Have taken my business elsewhere as all my orders here were $30-70 for so-so pizza and so-so sandwiches/subs. I tell everyone I know of my experiences and advise they shop elsewhere. Also, shop is not ADA compliant
The food is generally good. However I rated only 2 stars because the have the most horrible customer service! Catch them on a busy and stressful day and all you get is a bunch of bad attitudes, rudeness, and rushed service just to name a few. One time I had to wait almost 3 times as long for my order and I had to fight with them to get a free drink for my wait. No want to take care of their customers at all! If it wasn't for the good food I don't know how they'll survive.....
1 word - > "YUMMY"!! Not greasy. Not over priced. Great atmosphere. My kids love eating there. I love eating there bc they don't make you feel uncomfortable when your kids make a mess all over the floor and table.... Did I mention everything I've tried is so good. Never ordered something that was undercooked, over cooked.. or "yucky". I would recommend this pizzeria if your in Greece.
You need to hire Anita Spicer, she has worked at pizza hut for 16 yrs, she just left there, she's a manager, a server, a cook, driver supervisor, she knows these streets. If you get her, you get eat in business and orders tenfold. Ppl. Love her. But she can only work in Gates. She's looking for a job now. They were still only paying her $9.75.You can reach her at 585 415-3150
The service is great! Last week i was there with oot company. My guests had reubins with sweet pot fries. I mistakenly had a reubin club. ( my mistake) rhere was no yummy dressing on it. It was plain and i was disappointed.. My suggestion would be to point out to patrons the difference between the two. Otherwise i love Jines. Thankyou for being there.
I had ordered from a different location who didn't bring me my order and didn't even call to let me know the food wasn't coming. Within a few minutes this location got my order together, and immediately delivered it even though I'm not in their delivery area. And the food was the best I have had from Salvatores. I will definitely reccommend them to everyone!
The six of us had different pizzas~~ALL delicious. The service was excellent and the offerings extensive and varied. The beverages included Italian sodas, among other flavorful choices. There is outdoor seating and bar service. The atmosphere was conducive to having a wonderful time. Next time I am in town, my peeps will be taking me here again!!
My wife and I have been coming here for over 10 years and its still just as good. They have the best soup in town. Jines has some the most loyal customers in the area, which is why they've been in business so long. My wife loves the "cozy" ambiance, its great for a quick bite or a date night.