Do not trust this contractor. James V.is the owner of this company. He does not care about home owner's interest. He does not even bother to fix his mess nor pay his workers property. He makes his worker come to the owner for what he owes to his worker even after he gets paid. He will deceive you with lots of pictures. Do not believe him. Only thing he is good at is begging and screaming at the customer for money. I made a mistake paying him almost 95% even before completing his work because he said he is short on cash and dint get paid from other customers, etc. Then he doesn't finish work but demad for payment saying he is going to put the lien on my house. How amazing contractor is he!!! No wonder why he does not get paid by his customers. It is your choice but either dont hire him nor pay him until the work is compelete to your satisfaction. Dont get tricked by all the pictures he shows you.
3445 Winton PlRochester, NY 14623
From Business: The Bath Showroom is a division of VP Supply Corporation, which is an Upstate New York premier source for plumbing, industrial, and heating, ventilation and air c…
Problems don’t get resolved and takes many phone calls / texts before getting replies. Waiting for calls back from Michael has delayed things by months. An incomplete kitchen delayed our moving into the house (8 months from initial deposit to kitchen ‘done’, but never done). When we moved into the house, a couple of parts were missing. Dell’s knew this and was supposed to contact us when parts came in. They never did. After a couple months I contacted them, but it still took many phone calls and 4 months just to get those fixed. As things currently stand, there is still a wheelchair setback problem in the kitchen (2 YEARS after project start) which Michael is not fixing, even though it was caused by his not following specifications we gave to him.Please note, that if no problems come up, Dell’s would rate a 5. Michael Delvecchio is excellent with his design work, and the installer I had (Terry) was second to none. We are also a repeat customer for Dell’s.
No Money Till Job is Finished. No Salesman (The Owner comes to your House). Specialized Tradesmen. $2 Million in Liability Insurance. A+ BBB Rating. 26 Years in Business.
Visit our website and read the testimonials from real customers who we have actually done business with..Unfortunately, anyone is free to write these reviews, including competition and disgruntled ex-employees...Thank you,Laurie McKenna
We have had two countertops installed in two different kitchens over the last few years. Both times they were perfect! Joe is the best! He has great attention to detail and care for his customers! He is a really good guy. We had a great experience and were extremely satisfied.
Please use another store! They did not care about customer service at all! My estimated delivery was 2-3 weeks 4 at the latest. I received my mirror 7 weeks later. They never called me, I had to constantly check with them, no apologies for being late. You could go anywhere else and do better. I will never use them again for anything, period.
Perfection from start to finish, the countertop was perfect in everyway from fit to finish. It's refreshing to have a company who actually cares about quality and his customers.Thanks again to Joe and his staff for a job well done. Highly reccomended !!