Little wait and they were not good about the follow up. When glasses came in - no phone call. I knew I had to contact. But not happy that they don't keep up on things that come in. Friendly
Pearl Vision in Canandaigua is wonderful and very professional place. The optometrist is one of the best, he is the graduate of an excellent school…
1850 Brighton Henrietta Town Line RdRochester, NY 14623
From Business: Our vision specialists offer exceptional eye care experience-from your eye exam to the selection of frames and lenses. Optometrists: Dr. Thuy Dao-Priest and Dr. C…
VERY rude staff. I can't say anything about the service because as soon as I walked in it was as though I was a bother. Empty store so it wasn't because they were busy. I was going to make an appointment, but just walked out in disgust.
I live close to Brighton Vision so I decided to stop in to see if they would adjust my glasses (basically just bend the arm pieces to fit over my ears better). I asked if they could adjust them and the lady at the desk looked over at an older gentlemen, who I assumed was the eye doctor. He said they don't I live close to Brighton Vision so I decided to stop in to see if they would adjust my glasses (basically just bend the arm pieces to fit over my ears better). I asked if they could adjust them and the last at the desk looked over at an older gentlemen, who I assume was the eye doctor. He said they don't normally adjust glasses that were not purchased there but that he would take a look after he finished with the customer sitting in front of him. I browsed around while I waited. Finally he had me sit at the table in front of him (and he was quite the grump I might add) and looked at my glasses and then said he couldn't do it. He said if it was something minor he might have (hello...bending the ear pieces sounds pretty easy to me!) I then said I could pay him and he still said no. So he had me wait there to tell me what he already knew. I have had my glasses adjusted at other well known vision centers without a problem and I expected the same from this place, but that was definitely not the service I received. I will never go back there, nor will I recommend them. It is no wonder they only had one customer in their store. Lousy customer service!
OPEN and excellent! the closed listing is a hoax.