The customer service was absolutely the worst that any consumer could have dealt with. The salesman tried to strike fear upon me because I called him out for mistreating me since i was woman. I would never recommend this place to anyone. The car was junk!
Opinion, ripoff . Said 450 $ work needed on car( Mazda) not needed to pass inspection verified by Verns Auto in Chili.
Everything was pleasant. All the folks were courteous.My salesman Mr. Rainey was excellent as usual.
I came to the dealership because of Rick Crego and he put me in touch with Burt Lyons. Both of those guys are GREAT! They take pride in their work and are huge assets to your dealership. I also dealt with Steve for the financing and he was great too. We had an issue come up but Burt fixed things and all went well.
This is the 6th vehicle I have either purchased or leased over the years. the last 5 Wayne Rainer has been my sales reap, who is extremely knowledgeable on every car I have purchased from him. He is pleasant and honest as the day is long.When it comes to service of your vehicle, you find that you are well taken car of, not taken for a ride. The staff work hard to be sure you trust them, and not try to push you out the door.The Service Manager " John Dakin " I have known for about 35 years now. He goes all out to have the best service going of any dealership you can find in Rochester.
Wayne Rainey always treats me as family, been dealing with him fir the past 3 years and he makes you feel like you've known him your whole life. He is more then sales person, he is a public relations/showmanship/and Lincoln rep for Cortes.
Was pushed into getting right to the lot from the start. No prices on the vehicles. Have broke down in the high way due to the truck over heating from lines being rotten out and lost all radiator fluid. All tires are dry rotted and shouldn't have passed inspection the manifold is leaving due to a broken(missing) bolt. The power steering rack is leaking and the seals for CV shafts are also leaking. Have called dealer about everything and refuses to fix anything. Have 10 days left on temp registration and have not received the permanent sticker and card mailed from the dealer yet. Please go somewhere else where the dealer will treat u like a person not a dollar sign.
great- very smooth and easy process .
Jeff Hill was an absolute pleasure to work with. He is very knowledgeable of the F-150 and worked hard to find my wife and I, a good vehicle at a good price, with no pressure
I had a fantastic experience from start to finish in large part due to the respect I have for Anna and because of her honesty.