1. The massage therapist was amazing! 2. I was deceived! They talked me into getting an extra service and failed to inform me that IT COST EXTRA. I went because it was a gift. I kept saying that from the moment I walked in. I kept saying...well whatever that includes. This was a gift. They just said it was a one hour massage. So when I checked out she blurted out how much I owed and I said again that this was a gift and I shouldn't owe anything. So I had to adjust the tip amount from the massage therapist that worked on me. Which again he was amazing. So basically they charged me $12.00 to rub biofreeze on my back at the end of my massage. So I had to reduce my tip based on the EXTRA charge. I think they owe the therapist that money. Very unprofessional on the front end at check out.
5302 Parrish Street ExtCanandaigua, NY 14424
From Business: Holistic wellness is an alternative to conventional health modalities. It is a mind, body, spirit approach to wellness. A holistic life coach sees her clients as …
I highly appreciate the services that Empire Therapeutic Massage Center provides. They also offer great prices for the services and work they do. I highly recommend them.
Empire therapeutic met my expectations through and through. I was so pleased. The therapist understood my needs and was helpful with answering questions I had.
It was a perfect experience getting a massage. I was referred by a doctor and this is the only place I'll go. I'd recommend them to anybody.
I can't imagine going anywhere else for my regular massages. The whole experience is so relaxing and always makes me feel so much better!
The staff at Empire Therapeutic Massage Center are absolutely excellent. it was beyond my expectations. I highly recommend them.
I have never been disappointed by going to Empire. I would recommend anyone in the Rochester area to check this place out.
Barb at Empire Therapeutic Massage Center gave me tip for my work outs. Thank you Barb, I will definitely be back again.
I cant imagine going anywhere else besides Empire Therapeutic Massage, they give the best massages and beat anyone else.
I went to Empire Therapeutic Massage and Barb relieved all of my stress and knots. I already scheduled my next visit.