2440 W Henrietta Rd, Rochester, NY 14623
07/14/2011Provided by Citysearch -
On Friday, July 8th, i brought my car into the Henrietta, NY location for the annual rust inspection and diamond gloss renewal. Due to a family emergency ( my sister-in-law had taken ill) i was a bit earlier than my scheduled appointment and quite distracted. John, the customer service rep did everything possible to get me checked in, and i was able to leave as soon as my ride arrived with a tentative pick up time between 3:30 and 4:00. As the events of the day progressed, my sister-in-law required hospitalization, and i needed to take over her child care duties in the afternoon. I called Ziebart to see if they could have my car ready by 3:00. The young lady i spoke with (sorry, i didnt get her name) checked with the techs and they were able to have my car ready by 2:00!! I can't tell you how grateful i am for everyone's care, concern and above-and- beyond quality service. I've been in customer service for over 35 years, and i am truly impressed! You've got a great team at your Henrietta location, and i will be sure to recommend thm and Ziebart!
I, the volunteers i work with and the hundreds of kids we reach every year are very greateful for your passion for youth and your vision for young life in Rochester west. Your contribution to the yong life golf tournament was very generous and is impacting mayny lives beyond our scope of vision and understanding.
Thank you for partnering with us to make a difference!
Young Life Area Director