Ridgemont Animal Hospital
4200 W Ridge Rd, Rochester, NY 14626
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I gave a 1 star because 0 wasn't an option. I had an emergency visit with a friends dog that had an eye injury. RIDGEMONT ANIMAL VET HOSPITAL. Never been here but was the close to her home. The worst place ever I would take an animal. A doctor (never caught the name but was an older male with a slight stutter (no disrespect) informed me the there was probable eye damage and it would have to be remove. He said he charges from $1200-$1500 to remove the eye. I stated she's not my dog I can't make that decision and stated I can authorize pain & swelling decisions. That doctor said he can give her pain meds. I proceeded to call my friend and repeated what was said. She said she'd gone to Brockport Animal Hospital before take her there....I told them I was taking the dog there. I wanted pain meds until I got there, that "doctor" said there would be a fee but he would do it. I didn't give a rats behind what the fee was, just give it to her. 3-4 mins later no one was at the desk, I started to yell out that I was leaving and then someone appeared and told me the pain meds were a control substance and the needed more information. I said I'm leaving and drove to BROCKPORT ANIMAL HOSPITAL. When I got there they took the dog immediately. Shortly there after I was brought in and was informed that the Doctor did not see any permanent damage to the eye, the retina was still attached and believed the swelling of inner eye lid (after being properly placed back in & sewn shut for 5 days) will help heel the eye. So from a 5 min console totally $1500. This ended up being a 10 min console that ended up costing $360. YOU BE THE JUDGE. ALL ANIMALS, WHEN IT COMES TO PERTAINING TO COST TO HEAl, GET A SECOND OPINION.
And just to clarify, the cost wasn't the issue, it was my gut feeling. I called my friend back and told her to never to go there, I wouldn't trust this doctor to trim my dogs nails.
-Since I've written this review I have since learned that that doctor at Ridgemont doesn't accept payment plans, so if you can't afford to pay he will euthanize your animal.
UPDATE: This dog has completely recovered, no scars and has no vision issues....she can see out of the eye just like she could before.
04/16/2012Provided by Citysearch -
The Only Vet I'll Use. I've been taking my little pup Seamus to Dr. Grewal and Dr. Houska for the last year and a half. They were the first, and only, clinic I brought him to. I wouldn't trust anyone else with my little man. The doctors and staff are always so nice and good with him; they are very knowledgable and professional. He loves to see them when he's there. Like many dogs, he gets scared, but they always comfort him and make him feel safe. I boarded him at the clinic for a week, last minute, and they took great care of him. The staff always tells him how handsome he is when he comes in. He loves it. When my dog had an allergic reaction to a shot, Dr. Grewal met me at the clinic after hours and saved his life. I wouldn't take him anywhere else.
11/24/2011Provided by Citysearch -
I think this was the best experience I have ever had with a vet in all my years of owning dogs. Dr. Grewal takes the time to actually talk with you about how your animal is doing. You don't feel like you're being rushed out the door. I love that they give recommendations and explain everything without pressuring you. The techs are wonderful and you can tell they love their jobs and the animals. 39.00 is for the office visit which is cheaper than most places. Any additional cost was based on what my dogs -needed- and the prices were quite reasonable and always explained to me. I would recommend this animal hospital to anyone who loves their dogs as much as I do.
03/22/2011Provided by Citysearch -
This is the worst animal hospital that I have ever been to, was quoted $39.00 for a pre-op visit, upon listening to the vet ramble on and on for an hour about dog food and other non-related issues to being there, the nurse comes back and tells us it will be $256.00 for todays visit plus additional fees for spading the following week, thankfully we asked for a quote before allowing them to do anything to our dog. Wasted $39.00 for nothing, worst experience I have ever had at a vet's and I own six animals!!!!