In mybook® Food Collection (edit)

Added to your food collection.
Removed from mybook!

We took this business out of your food collection.

New Fong Kitchen

(6 Reviews)

3670 Mount Read Blvd Ste 3, Rochester, NY 14616

(585) 865-8510

CLOSED NOW
Today: 10:30 am - 10:00 pm
Tomorrow: 10:30 am - 11:00 pm
8
YEARS
IN BUSINESS
Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Sponsored Links
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Extra Phones

Phone: (585) 865-2069

Fax Number: (585) 865-2069

Fax: (585) 865-2069

Payment method
amex, discover, master card, visa, all major credit cards
Price Range
$
Location
North Pointe Ctr
AKA

New Fong Restaurant

Categories
Chinese Restaurants, Take Out Restaurants, Asian Restaurants, Restaurants
Other Information

Good For Groups: Yes

Good for Kids: Yes

Attire: Casual

Take Out: Yes

Cuisines: Asian, Take Out, Chinese

Alcohol: No

Takes Reservations: No

Outdoor Seating: No

Price Range : Below Average

COUPONS & DEALS

No coupons available

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

empresselishma

06/21/2012

Overall
couple times i ordered from th...

couple times i ordered from them i had decent food but the last time i ordered from them - i found a strip of metal in my egg roll when i called to complain the woman on the phone got smart and rude with me then hung up the phone. i called again this time to speak to the manager-i told him that i wanted a refund-he told me that he would not give me a refund-from that i never ordered from them again. their customer service is horrible.

len4532

08/30/2011

Overall
The people who took the orders...

The people who took the orders you really couldn't understand a word they said and not just that the service was terrible and the delivery boy was slow and stupid. Then I called back because they forgot half of my order and the person said they were on their way back too my house and after 35 minutes of waiting i called back too see if they were still coming and that's when the manager got on the phone and you could barley hear what he was saying all you could hear was loud screaming then he told me i didn't order what i did and the 1st person who took my order told me it was included while the manage argued with me the whole time saying that i didn't order that and he took 40$ after the bill was only 33.35 which the manager then corrected me telling me it was only 29.46 it was completely dis functional and they need too get their attitudes in line because the customer is always right and these people need too go back to where they came from because they were stupid nimrods never in my life will i order from that place again i will rather eat roadkill or get attacked by a bear and die a slow painful death than eat there food beware for stupidly loud banging and yelling and horrible service. I wouldn't have given it any star but i had too.

edlarosa01

08/14/2011

Provided by Citysearch - 
Overall
New Fong Kitchen..no repeat business

Although the food we have had is decent, trying to order over the phone is a nightmare, I really wish they woukd have have an english speaking person receiving calls. Not only was the person carrying on a conversation in chinese whike I was trying to order, after repeating the order twice they still only sent half what was ordered. When my wife called to complain the woman was shouting something in chinese to someone else, told us the rest of the food would be delived shortly, and never sent the food out. We had to make do with what we had, half the food and cereal. Apparently they don't care about customer service or repeat business. I would very strongly never reccomend this place for any kind of take out

Disgrunteled

11/15/2010

Provided by Citysearch - 
Overall
DON'T GO - ROTTEN ATTITUDE IF PROBLEM

I WENT TO THIS REST. & THEIR CRAB RANGOON HAD NO CRAB, IMITATION OR OTHERWISE. WHEN I WENT BACK TO LET THEM KNOW I WAS UNHAPPY WITH THE PRODUCT & THOUGHT I SHOULD GET A REFUND OR A REPLACEMENT THE LADY SCREAMED AT ME- ""I BEEN IN BUSINESS AND NO CARE YOU COME BACK OR NOT"" . WHEN I ADDRESSED HER ATTITUDE SHE STARTED SCREAMING TO THE MAN THERE AND REPEATED IT AGAIN !

bopeepny

12/27/2009

Overall
Solid Food

If I want a quick place for dinner with delivery in the area this is my go to place. There are other places that are great for a sit down meal but New Fong is consistent with the food and service.

wendwoo

09/09/2007

Overall
Solid

For your typical take-out/delivery Chinese restaurant this one is solid. I've never had anything I didn't like and they are one of the fastest around. The Chicken and Black Bean sauce is excellent.

Sponsored Links
Feedback