251 Exchange Blvd, Rochester, NY 14608
No coupons available
Be the first to add a photo!
This is a horrible place with awful service and crappy food. Whatever you do, don't go there around Corn Hill festival time or you will be even more disappointed than usual. They are understaffed and don't seem to understand the concept of food ordering so as to have enough food on the menu. I used a Groupon and wish I had never ever bought it. I will never go back.
08/28/2011Provided by Citysearch -
This place is ridiculous and knows nothing about customer service. I went there with a friend on a Sunday around 4:45PM which one would think is close enough to dinner time. My friend and I were the only ones in the restaurant ordering food and it took nearly an hour. We ordered wings and a wrap. After waiting over 45 minutes we were informed that the fryers were being cleaned and it was take an additional 15 minutes. All we got in compensation was an extra 2 wings. We will DEFINITELY not be going back. On top of this, the bathrooms were disgusting and fruit flies were flying all around. A fly even landed in a drink making it undrinkable. Please DO NOT support Nathaniel's.
04/22/2010Provided by Citysearch -
I went there for lunch on a Monday, a little before they opened. After trying the door, someone walking up to the door (possibly an employee) informed me that they didn't open until 11:30. I decided to leave my vehicle (walking) and come back after they opened. When I returned about an hour later to get lunch, my vehicle had been towed. Nathaniels bartender explained that I had been seen on camera parking in their nearly empty lot and walking away. 3 Hours, a 3 mile walk and $184.00 later I got my vehicle back and was able to get something to eat, obviously not at Nathaniels.
First I tried calling, then emailing and finally calling again before got in touch with absentee Andy one of the owners. I explained the in justice, but telling me he would get back to me, left the situation unresolved at my expense. I can only assume that towing fees are needed to keep this business open. You won't see my car parked there again...