In mybook® Car Collection (edit)

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Hours

Regular Hours

Extra Phones

Phone: (585) 383-9174

Categories
Used Car Dealers, Auto Repair & Service

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jzazubec

07/08/2008

Provided by Citysearch - 
Overall
Mechanics dishonest

I had an Audi A8 in for a routine timing belt change last September. Was charged about $2000 for the service. 2500 miles later the timing belt broke. Took it back to them and they charged me $200 to tell me it would cost $4000 to fix the damage to the engine. They would not take responsibility for the damage claiming it was not their fault. I took the car to Universal Imports just up the street and they photographed every piece and did a complete fault analysis and determined that the crankshaft pulley bolt came loose because it was not tightened to specification. I presented the findings of the analysis to the Owner and have not heard from him. This place is as dishonest as they get. DO NOT GO HERE!

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