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dissatis1

10/19/2009

Overall
Dissatisfied

Poorest customer service I have ever received. Serviceman left without testing the furnace to see if it worked - did not. Billed me for services and still do not have a working furnace after 12 days. Missed appointments; no follow ups; crossed wires shorting out relays; caused more damage to our furnace than we had originally before we called them. We were forced to call a different company to try rectify the damage they have caused. This may have cost us our furnace completely whre we will have to now replace it. Highly dissatisfied.

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