I love this place so nice, beautiful service
Staff at night always rude the frappe machine either down or need to be cleaned or they have u waiting forever for ya food most time staff just have attitudes as if its our fault they flip burgers lol and they always rush u when u ordering
Had the touted fish sandwich- squashed bun with a dry and nasty fish piece -/ waste of money! Fries were cold and undercooked.
I brought my family to this Wendy's on west ridge rd. , and when I was in the 15 people deep line at dinnertime. The manager was more interested in comping his friends and her children's food,than moving the line along. He also said the young man who was taking orders wasn't doing good enough in front of customers. To make things even worse, the fries were ice cold ,and my wife's sandwich didn't have any toppings on it. I have never had a meal like this from your restaurant, and this will make me think twice next time I go out for dinner. Thanks for listening.
My experience started out horrible. I had a disturbing encounter with 3 of the employees that left me furious,. After calling the customer service rep at McDonalds.com , and then receiving a very nice email at 8:30 pm from the General manager that same evening, I am giving this McDonald's a 5. The customer service rep and the general manager's professionalism reminded me not to judge an entire location on the behavior of a few.
I went to McDonalds located in the Greece ridge Mall ordered a sweet tea and the store said they were not making any more tea for the night the store hours are 6am until 12am I went at 930 pm now I was very disappointed not knowing that they were not serving a specific item after a certain time at night would love to no what the cut off policy is?
I got there a little after 11am and they were already busy. It didn't take very long to get my order and I was out the door and back to work. The food tasted great just like it always does, Thank you for my lunch! I would eat there again. Just can't wait to ave one closer to home.
Got sandwiches that were crap the other day. Beef was thick and only a few slices. Service slow and I will not be back.
These people are horrible . Always take long and there customer service sucks . Go to a different one
Mcdonalds gets a 1 star out of ten in Rochester! !!!!!