I too complained, about the food glasses not clean and the food. The server does know what a wheat beer, amber is. Ordered a wheat beer received a Oktoberfest clear beer then the waitress disappeared. My friend showed up to join me and we together ordered burgers. He ordered a Billy Burger, I ordered another burger. I tasted the burger it had a rancid odor so I stopped eating and said nothing to my friend. He received his burger tasted it, said the burger wasn't right. I said I agree and when the owner come over we both complained about the burgers. I complained about the unclean glasses also. Seriously I have ordered food and not only worked in over 50 bars in Monroe county area from distillery to 3 Latino's without incident. They don't have enough dish detergent to properly clean their glasses! The burgers are discounted on Thursdays when I first started ordering the Thursday nite specials they were acceptable. The owner of the bar was very insulting calling me a "know it all." Fuck him! I will never go to this bar again!! He's the know it all and it will destroy his business in time. I have seen it happen time and time again. Good luck to this bar in trying to make it will never be a popular club or bar and it deserves everything it reaps, bankruptcy.
This is something completely different than anything we have in the area. The burgers are so hot and made to order, I LOVE THAT plus add fresh veggies that are perfectly crisp is even better! also liked how they don't have the standard coke/pepsi they use pure cane sugar drinks and they are delicious and different. Deff worth a visit!!
IT IS so much cheaper then a five guys burger yet tastes the same Deff recommend!! Been here a few times and let me tell you! The food is constantly HOT and fresh!! The customer service has gotten so much better KEEP UP THE GREAT WORK
The burgers we got were almost cold. we have given them 2 chances and the food is just not very good. If you want a good laugh, get yourself the Grilled Cheese sandwich. Two pieces of flat hamburger bun with a warm piece of cheese in between. Not grilled... not even toasted.
Food was very good and service was fast and very helpful. The Snap fries are out of this world, also the milkshakes are bomb. I would definetly recommend going here.
It was not worth the 40 minute wait the food was cold. The food was disgusting the toppings were barely on the burgers you have to pay for condements
Rick's Prime Rib House is a beautiful restaurant.We have always received excellent service and plan to come back soon for another great meal.
I've been there a few times and it's stupid of me to continue to return. Finally learned my lesson. Complained that food took 50 minutes and waitress started to argue with me. This isn't the first problem I've had with this place either. Forget the service for a minute too... The food is terrible. A few of the sauces are good (make sure to pick the right one if you mistakenly decide to ignore my review!) but the cook never seems to do anything right. Burnt food, wrong toppings, wrong bread. He can't be new... Unless there was a new cook every time I went... Wouldn't put it past them.
Amazing food and service! Bianca, the hostess who also happened to be our waitress, was the kindest girl I have ever met.
The service is great! Last week i was there with oot company. My guests had reubins with sweet pot fries. I mistakenly had a reubin club. ( my mistake) rhere was no yummy dressing on it. It was plain and i was disappointed.. My suggestion would be to point out to patrons the difference between the two. Otherwise i love Jines. Thankyou for being there.