I am a repeat customer of York Furniture. The staff is very friendly and helpful. I am pleased with my new purchase and got a very good value and excellent service. I've owned a bedroom set purchased from York Furniture for over 15 years and it is still in perfect shape. I will highly recommend York Furniture.
17. Chair Care Patio
Serving the Rochester Area.
From Business: Patio Furniture Repair Services, Custom Outdoor Patio Furniture Cushions, Replacement Slings for Patio Chairs and Chaises, Custom Sewing Services, Outdoor Drapes, Outdoor Pillows, Vinyl Strapping, Patio Furniture Parts
My husband and I were very pleased with the service and the management. Their help and cooperation to meet our needs were exceptional. I will be sure to shop there again. Donna
They have the worst customer service. As stated previousl post the delivery was beyond what they stated and then once received it was damaged . The refused to refund or give the customer a brand new sofa..stating they would fix it.....a brand new sofa that has never been sat on or used and they want to "fix it"Did i also state we has to call them 14 times immediately after service , finally got a real person, who stated they would contact the customer and have the delivery people tighted the broken pieces , did not happen, then they stated someone would contact the customer on monday to schedule someone to " fix it" 4pm came no call. Did i mention the customer does not have any furniture to sit on .I would not recommend york furniture to anyone, and there managers are rude and definetly not customer friendly once they receive payment.I would have given a less than 1 star rating but it woild not let me.
Wish I had read these reviews before purchasing here it has been a nightmare! They told us four to six weeks. Said it probably won't even be 6 weeks. We are on week 9 now and continue to get the run-around every week. I am not a happy customer
Bought Several Rooms Of Quality Furniture. Was Very Pleased. Great Delivery Service after Sale.Looking Forward to Purchasing Additional Furniture For My Family.Entered Their Customer Appreciation Awards Program and won Dinner For My Husband and I.
DO NOT BUY HERE....once they have your money they couldn't care less about you...bought couch july 3rd, now almost x-mas and still waiting for repairs to the damaged one they delivered....numerous phone calls and all we get is the run around.....nobody there cares
When the furniture we bought wouldn't fit through the door, I dreaded going back to the store. But Tony did everything to make an exchange as quick and painless as possible. No hassles, no excuses, just an honest effort to fix the problem. Took less than an hour to get a new sofa and set up delivery. Will buy from again.
WARNING!! Buyers Beware of York Furniture!!! All Sales Are FINAL!!. If you do business with these Scoundrels and your purchase falls within a "normal" transaction everything will be "wonderful" and "good". And why wouldn't it? Hence some positive reviews. But, God help you if something goes wrong! Especially if the goods purchased end up not being fit for a particular purpose. Good and decent Retailers will work with you if there is a problem. Unfortunately, these people simply don't care about you; your problem; or any issues after an order is placed. And they won't hesitate to sue you for breach of contract. Now in fairness to Larry Bell and Company- he's a survivor, a shred business man and he does know the furniture business inside and out. He's definitely in business to make money and that's about as American as it gets. And now you know the rest of the story.Ron SwansonCanandaigua, NY
we Had a Wonderful Experience at York Furniture Gallery. Easy Sales Experience. We Also Entered Their Customer Appreciation Awards Program and won Dinner .
Bought a living room set January 4 th was told I would have it no later then February 8 th, then was told mid February then was told it was going to be shipped February 19 th and would have it by the end of the month, now I was told they didn't ship it and it would be shipped January 28 th have been waiting to talk to a manager since Monday, he is always in a meeting, don't buy from York furniture