I have used this company on many occasions when I was an OTR Truck Driver and always received the most courteous and prompt service. I have used many taxi services prior to Market Place and for the most part, was either always late or their cab smelled to the high heaven, and of course can't speak english. Over a period of time I got the chance to meet the owners Al & Art, and both are great people to know. As a matter of fact I even left the trucking industry, to learn the taxi business and ventured as an independent (owner-op) with them. They were up front in reference to the phenominal cost/s and potential income of the business, which if you knew the trends in the business you would appreciate these guys! Needless to say I went back to trucking due to my choices. The bottom line is these guys are like family, and it goes both ways employee to employer and employer to employee, they will treat you right and offer the exceptional service all the time.
I want to thank you and your team for the exceptional service provided last week. Airport Taxi is absolutely exceeded my expectations and I look forward to contacting your company in the near future for any needs my friends, family or I may have. Your team (specifically Molue) was extremely helpful in working with me to schedule and then subsequently adjust my needs due to inclement weather and changing flight schedules; I appreciate that very much. Also, because this service was a pre-scheduled/I was not sure how well the process would work here. My guest was very impressed with the service and cab provided, and found the entire trip to be highly convenient and enjoyable. Thanks for making the experience a pleasant one. Again, I appreciate the superior level of service provided and look forward to contacting your company in the future. Regards,
Excellent service. We needed to have a 4:30am Saturday morning pickup from Greece and taken to the Amtrak station. Called the day before for the pickup. Cab was on time and was a clean, minivan and a very accommodating driver. Advised the driver that we would be returning on Monday late afternoon. He told us to call him when the train was leaving Syracuse, which we did, The closer we got to Rochester, the weather went from bad to worst. Extreme cold (15 deg) and snow and windy. We arrived at 6:00pm, and cab was there waiting and tailgate open, The luggage was quickly loaded and we made the drive home on very dark, icy, snowy near blinding conditions. Driver carried our luggage up our unplowed driveway. Five Star Taxi will be in my contact list from now on. Thank you, Ron and Donna.
Margie picked up my sister at the Rochester airport around 11p.m. My sis was so happy to see someone with a sign w/her name on it waiting for her. That time of night she was very tired and so thankful for the waiting ride and assistance with her luggage. Was driven to Clifton Springs by a very pleasant driver & conversationalist; Margie helped sis with her bags into the building and elevator. Over all took about an hour. Margie is reliable, very helpful and friendly; certainly will have her drive sis again. I feel relieved to know that someone will be there for my sister to take her home after her long flight. Flying can be arduous and unpleasant these days, so am very glad to have Margie there. Thanks again, Margie.
I have used this cab service every time I needed a cab and they have always been prompt, friendly and reliable. The one time a driver could not make the time we had arranged he went out of his way to pick me up during his other fare, since it was on the way, and drop me off before my train, then offered me a discount to boot. All the drivers I have met have been friendly, courteous and sociable, all the rides have been pleasant and they have always gotten me there on time. Definitely will continue using for all my trips.
I've never written a review before but felt like this was a worthy enough time to create an account.. My fiancé and I were eating downtown, had a few drinks and didn't want to chance driving home. We found mr. Dependable on the yp.com app, called the number, and spoke with the driver who arrived in less than ten minutes like he quoted.... Then, he waited for us after we made friends at the bar. When we finally met the driver outside he was so friendly and so affordable that we gave him 100% tip. I highly recommend!!
Constantly visiting Rochester for business, I rely on taxi service to and from airport. I was recommended to Toby by a colleague and I must say that I was quite impressed. I was picked up on a timely manner which is quite important. The vehicle met my expectations (clean and comfortable). The price was just right. The driver, Toby was very professional and prompt every single time. I will definitely be calling Airport Taxi/Toby for future trips. Thank you for making every trip a safe and comfortable experience!
Our reputation is honesty,honesty,honesty. We truly accept your business and we provide clean and prompt service. Cowardly, our competitors said there is someone named Thomas in our company and we dont have meters and fares. Well there is is a meter right next to the driver and a laminated neon yellow fare sheet. The competetors say the wrong things about us and things that are not true. Airport Ace cab Taxi is the best taxi serivce in Rochester NY. Maybe even in the whole country!
I have been using this taxi service since the first day I arrived in Rochester, and I am always 100% satisfied with the service. The driver is always on-time and very friendly while driving me to my destination. No matter what the situation is, I know that I can always count on this company to get me to my destination, safely, quickly, and at the best fares available. I highly recommend this company to everyone leaving in the Rochester area.
I have used Mr Dependable several times from Canadaigua to and from the airport and he has always been on time and is very professional. Being a female I have been quite uncomfortable using other taxi companys in the past so I will always use Mr Dependables taxi service. I feel safe and do not have to worry any longer about who will pick me up and whether or not the company will be on time. I highly recommend his services to others.