Excellent Company . Beautiful Vehicles & very professional Chauffeurs. I would use them again . Top notch service.
Excellent Service - Very dependable on time & nice vehicles. They made my engagement party a hit !!
Its sad that people would use the Internet to bad mouth a company . People beware there two sides to every story, I've use prestige limousine many tines over the past 10 years . I actually bought a Cadillac DTS sedan from them for my business. I have found Chuck and his Daughter Kim to be vary honest and straight foreword no BS. Prestige limousine has over 30 vehicles including buses . And they store all there vehicles indoors . They have a 100% pass rate with NYS DOT . They have full time Mechanics to keep vehicles in top shape, So what if a thermostat went on one of there limos there 2 hrs from there shop they dispatched a 2nd car as a back up .And called a local garage and convince them to go where car was to make repair which cost $$$$$ I'm sure . What more could anyone have done . At the end of the day you still had your wine trail . If you would of talked to them calmly and provisional your out come with them would of been better have some class school teacher. Give a company a chance to make good on a bad situation . I will always use prestige limousine company and refer them to my clients and friends .
One of the drivers from this company hit my car when he ran a red light. I wouldn't feel comfortable riding with someone who would run a red light. They have been avoiding my calls on the issue and have refused to accept responsibility for the inconvenience they caused me and damage they caused to my car that resulted in a total loss. I wouldn't recommend this company to anyone.
They forgot my 86 year old father at dialysis several times! When called they say they are on their way, don't show up and stop answering the phone!
Again, if I could also rate this company with negatives, I would. Extremely disrespectful, always late and zero assistance. Just had the unfortunate situation of a customer service representative cancelling my taxi after over 1 hour delay.
They have failed to even show up for any of my roommate's scheduled pick ups even though he called days in advance. Making him late for medical appointments. Kys and close down please so someone else can open a good cab service.
DO NOT USE THIS COMPANY! The driver was the only one who was pleasant and respectful! The limo started out smoking and leaking fluids & the owner Chuck had to call a mechanic. After 1.5 hrs we were on our way, it drove okay until our ride home when it overheated again and we had to pull over. Chuck's ‘plan’ was to let the limo cool down and ‘try’ to get home. This was not safe, I was not putting my family & friends back into the limo and TRY to get home, so family had to be called to pick us up. I called Chuck again and he had ‘left the building’, Kim rudely and inconsiderately insisted that she got us “3 miles from home, what else more do you want?!”. After she would no longer speak to me the call was ended, it continued during the week with the owner refusing to speak to me, Kim refusing to refund me any money, not even the pity $50. I will NEVER do business with them again or recommend this company! Do not be fooled with their pleasantry prior to signing a contract, you will regret.
If I could rate this company with a negative number, I would. The school used this company to transport my disabled child. I was suspecting that there was something not quite right so I put a gps tracker in my child's book bag. I found out that the driver was was driving to extra places and stopping and visiting with people with my child in the card. Then in order to make up for the lost time, the driver was speeding to the destination. When I confronted the owner with this, he denied it.
Great Service, driver was friendly. Vehicle was clean, price was reasonable. Would recommend this company.