The Syracuse branch is simple abhorrent! The CEO, Ihor Lebedko is completely incompetent. The branch manager, Nadia Hayduk in Syracuse is demeaning, belittling to customers and a bully to employees! She should be fired immediately. I have never seen employees so in fear for their jobs that they don't even look at you when you are at the counter. No "Thank You", etc... I get a warmer experience when I buy a hot dog from a street vendor when he has 20 people in line...
Credit Unions in Rochester, NY
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1. Esl Federal Credit Union
225 Chestnut StRochester, NY 14604
Just paid off a car loan with them, 6 months early. My monthly payment was $331.21 and as of the date it was to be debited from my checking account …
2. Flower City Fed Credit Union
1225 Jefferson Rd Ste A21Rochester, NY 14623
3. The Summit Federal Credit Union
100 Marina DrRochester, NY 14626
Summit is a real credit Union with great service. Not like ESL that pretends to be a credit union and screws members and has long lines and poor ser…
4. Rochester Area State Fed Cu
2024 W Henrietta Rd Ste 5lRochester, NY 14623
5. Ukrainian Federal Credit Union
824 E Ridge RdRochester, NY 14621
The Syracuse branch is simple abhorrent! The CEO, Ihor Lebedko is completely incompetent. The branch manager, Nadia Hayduk in Syracuse is demeanin…
6. Rochester & Monroe Co Empl FCU
460 N Goodman StRochester, NY 14609
7. St. Pius Federal Credit Union
2998 Chili AveRochester, NY 14624
8. Lexington Avenue Federal Credit Union
1275 Lexington AveRochester, NY 14606
9. Family First Federal Credit Union
2520 Browncroft BlvdRochester, NY 14625
10. ESL Federal Credit Union
100 Canal View BlvdRochester, NY 14623
11. Wit Federal Credit Union
22 4th StRochester, NY 14609
From Business: We are a not-for-profit financial cooperative that offers our members products and services for their financial needs. Our financial solutions are affordable beca…
12. Visions Federal Credit Union
1130 E Main StRochester, NY 14609
13. Xceed Financial Credit Union
1425 Jefferson RdRochester, NY 14623
14. Advantage Federal Credit Union
38 Lomb Memorial DrRochester, NY 14623
15. Advantage Federal Credit Union
225 W Broad StRochester, NY 14608
16. Irondequoit Federal Credit Union
200 Perrin DrRochester, NY 14622
17. Greece Community Federal Credit Union
1790 Latta RdRochester, NY 14612
18. Esl Federal Credit Union
1881 Monroe AveRochester, NY 14618
Customer service is a joke. The Eastman Savings and Loan I knew was not like this. Rude customer service. Home equity process sucked. I went to ano…
19. ESL Federal Credit Union
2480 Ridgeway AveRochester, NY 14626
20. Esl Federal Credit Union Branch Locations
11 State StRochester, NY 14614
24. Advantage Federal Credit Union
1975 Buffalo RdRochester, NY 14624
27. East Irondequoit Central School District
125 Kane DrRochester, NY 14622
28. Summit Federal Credit Union
2087 E Henrietta RdRochester, NY 14623
Customer service blows. I'm leaving this credit union soon. The customer service is horrible... ESPECIALLY At Greece Branch. Lines are always long and rude tellersI left Bank of America and Citizens for this?!?!?!?!? ESL now ranks as 1a on my worse banks list with Citizens... Yes, BOA is 1...
Just paid off a car loan with them, 6 months early. My monthly payment was $331.21 and as of the date it was to be debited from my checking account I owed 165.87 BUT they still took out $331.21 which affected my account balance and I was charged an overdraft fee by my bank. When I called I was told it is impossible for them to take less than the minimum payment from my account. What?! They debited my account for MORE than what was due and had no way to reverse it. To top it off they refused to pay the overdraft fee as it is not a bank error but my own. They said I am welcome to go into the branch to receive the funds from my overpayment to deposit into my checking account. Not terribly convenient considering I work full-time and their branch closes at 4pm. Not only that but when you want to adjust your ACH amount for payment (increase) you have to GO INTO THE BANK. With modern technology as it is, how is it that this needs to be done in person? I canceled a pending loan with them and asked that they close any and all accounts under my name and I will bring my business elsewhere. It won't hurt them of course as I am not some large business and my banking needs are small but at least I can warn other small fish to steer clear. I use CNB and Genesee FCU for my personal checking and savings currently and they are awesome. They work with you and their hours are convenient. I will never bank with ESL again.
Customer service is a joke. The Eastman Savings and Loan I knew was not like this. Rude customer service. Home equity process sucked. I went to another financial institution.
It about making money and goals now. My niece was in tears because she was forced to make goals and take advantage of folks while working here. She finally was fired because she had a heart. NOT A WAY TO RUN A NON PROFIT CREDIT UNION. I have since closed my accounts. Greed rules here now. THE EASTMAN SAVINGS AND LOAN that I loved has been destroyed like Kodak.
Summit is a real credit Union with great service. Not like ESL that pretends to be a credit union and screws members and has long lines and poor service.
ESL is now a big bank run by greed and money making schemes. Not a credit union anymore. They do pretend to be a credit union. What a joke. George Eastman would roll over in his gave to see what they did to Eastman Savings and Loan. Since 2005 this bank has gone to hell.
ESL is now a big bank run by greed and money making schemes. Not a credit union anymore. They do pretend to be a credit union. What a joke. George Eastman would roll over in his gave to see what they did to Eastman Savings and Loan.
Let me begin and end with the following:I'm 1 hour and 30 minutes deep, waiting for a customer service rep..............sill waiting.,,,,,,
Abusing the disabled for sales goals! Custoemr of 17 years here; I haven't been a fan of the direction this credit union has been headed for a while, but this was the straw that broke the camels back. They tricked my disabled son into a credit card!! He went in to cash a check and came out with a credit card. He was told he needed a credit card. I have seen their seasoned, amazingly intelligent staff slowly replaced with sleaze ball salespeople, formerly from the aisles of your local cell phone stores and retail outlets. I have moved my accounts to Canandaigua Bank. ESL is a big bank trying to make money off anyone they can find. Even the disabled. How sick and sad this credit union has become.