What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
920 Panorama Trl SRochester, NY 14625
Dave was absolutely amazing; he was a huge assistance through every step of the process. I could not have asked for a better sales rep. to put it in…
2433 Brighton Henrietta Town Line RdRochester, NY 14623
I take my vehicles to Austin-Spencer Collision Repair Center because I know that all the repair I asked for will be taken care of and that my car wi…
3301 Brighton Henrietta Town Line RdRochester, NY 14623
From Business: Mac's Auto Service II is an independent full service auto repair center built for one purpose, to help you with your car. Mac's II basically has two teams under o…
349 Jefferson RdRochester, NY 14623
From Business: Find ACDelco auto parts for your vehicle at Smitty's Automotive in Rochester, NY. ACDelco provides high-quality car parts for all major vehicle systems, as well a…
2400 W Henrietta RdRochester, NY 14623
From Business: Established in 1975, Cortese Auto Group offers a wide range of pre-owned cars and automobile servicing options. Based in Rochester, N.Y., it the firm deals with n…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
For months I had been struggling to diagnose and repair a serious engine issue with my car. After failing to fix it myself I took it to two other mechanics and neither one of them could figure out what the real problem was after wasting my time and money! Eventually, I was personally referred to Jay (the car genius!) and he had the mystery solved within a reasonable time-frame. Not only was I excited to have my car finally running in excellent condition but the pricing and customer service was unbeatable! Jay and his crew are truly experts and I will definitely be recommending this place to everyone I know.
These people may be awesome at fixing cars; I have no knowledge of that. But in terms of detailing...STAY AWAY.Had a Groupon - $80 basic detail for $40 - I just wanted a good wax on my car.When I dropped the car off I asked about how long it would take and the receptionist asked someone else and the response was "is this a Groupon or paid out-of-pocket detail?" I paid for an $80 detail, so I should get an $80 detail regardless if it was a Groupon or not.Long story short, when I picked up my truck they had some how scratched the ENTIRE exterior of my car! They had some how put black "streaks" on my exterior that seemed to be under the newly applied wax. There was a huge scratch across my back bumper that caused the bumper to be marred with permanent marking. The owner came out to look at the truck with me and basically called me a liar and said I was just trying to get him to paint my entire car for free. I said all I wanted was my car to be cleaner than I had left it. He said they didn't do that to my truck and that it was there when I brought it in. NEVER did he ask the guys who worked on my car and how would he know since he did not see my car before or during since he clearly did not work on my truck. So basically, after calling me a liar for 10 minutes he says to bring the car back and they will buff out all the spots. I brought it back the following week and when I picked it up it was better but I still have a ton a new scratched and knicks all over my truck and all the original scratches they put in my car that he refused to do anything about. Not to mention that my $80 detailing was awful. There a paperclip in plain site in the middle floor of the backseat - which should have been vacuumed, there was dust all over my dash as if they did not even clean it, and the streaks on my windshield were award winning.I paid them $40 to jack up my truck. BEWARE!!!
Honest, reliable and fast service. Friendly atmosphere. They are very accommodating. I will always use this garage for my car repairs.
The pain job is great, but there were still gab between plastic panels inside the car. Plus, they screw up the door remote control, and I have to lock the car manually (the system worked well when I left the car at the collision shop). They said it was not from their part. One break light does not work at all. I will not recommend this shop to anyone.
What I enjoy the most about Elmgrove is that when you call for an appointment, they usually can take you right away and get the car back in the same day
I take my vehicles to Austin-Spencer Collision Repair Center because I know that all the repair I asked for will be taken care of and that my car will be done on time.
Great comfortable waiting area with coffee! The service is friendly and efficient. I always feel they take great care of my car.
By far the easiest and best service i had from a mechanic and both of them are very knowledgeable and willing to explain everything to you. They are from now on the only people i will every take my car to.
My family gets work done here regularly! Very honest and reasonably priced. Would certainly recommend to anyone.
Great people, had an after market hood put on, cowl popping up on right side, would not touch it, said it was my hood not their purchase, taking somewhere else to do correctly..
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.