Book to care for 3:45 AM five star taxi call 10 minutes before pick up on time clean cab sounds like five-star to me will use again thank you five star Taxi
Overall, my group was super happy with our trip with Bus Charter Express. They accommodated my group of 140 people excellently. Great service and …
2604 Elmwood AveRochester, NY 14618
From Business: Rochester Airport Limo Service, has created the easiest method to ask for a limousine. We supply airport terminal transportation in addition to all your various o…
At least 5 times now this company was unable to get me a cab in time for my scheduled appointments. In which I made sure to schedule at least 3 days ahead of time. Very irritating! I will no longer be using this company.
Called him in the middle of the night. He's really punctual and super friendly. Makes you feel safe and comfortable in the cab. Highly recommended.
Awesome company driver's are very professional. I would use this company again for my wine tour they are very helpful in setting up the best winery's to go to.
I use this taxi more than once a week and he is extremely reliable. He's on time, clean, and very friendly. BEST SERVICE IN ROCHESTER. He will take you close and far
Excellent service. We needed to have a 4:30am Saturday morning pickup from Greece and taken to the Amtrak station. Called the day before for the pickup. Cab was on time and was a clean, minivan and a very accommodating driver. Advised the driver that we would be returning on Monday late afternoon. He told us to call him when the train was leaving Syracuse, which we did, The closer we got to Rochester, the weather went from bad to worst. Extreme cold (15 deg) and snow and windy. We arrived at 6:00pm, and cab was there waiting and tailgate open, The luggage was quickly loaded and we made the drive home on very dark, icy, snowy near blinding conditions. Driver carried our luggage up our unplowed driveway. Five Star Taxi will be in my contact list from now on.Thank you, Ron and Donna.
Worst service ever. I made a reservation for Sunday, November 22nd a week before. Had an early flight so we needed to be picked up at 4:45 AM in Fairport. Called the day before to confirm. They had my cell phone number. At 4:45 AM, no van. Waited until 5:00 AM and called. First no answer then a guy did pick up and confirmed the van was on the way. Waited another 25 minutes and no van. Panic time, got my son-in-law out of bed and he took us. Did not pass a van on the way. They never called us to say they were late or even was lost. I called and cancelled on the way to the airport. So, call someone else.
Terrible service. Everytime I call for a ride they tell me they have no one available or that they don't drive in the city. Why would a business write in their description that they service the entire city and then refuse a ride every time I call from the city?
Very Good service. The gentleman was very polite and tried his best to make me feel comfortable during the entire ride.
I have now found my new cab company so friendly and clean! The driver was so nice and prompt I Def would recommend using this cab service!