I am a health professional who has had the need to call this pharmacy on behalf of my patients on numerous occasions. Organization and expertise are not part of what they offer. Once I know that a patient is using them I get ready for problems. If a patient is very stable and smart they may get what they need but if they are slightly confused or not knowledgeable, forget it.
I made my above ground pool choice at clover because I have purchased two hot tubs from them in the past. From day one of using my pool I did not have enough things that clover considers extras and not necessary. I vacuumed my pool for the first time, which I had no idea how to do. All my life I have had in ground pools so this was different. I called clover and got no help. I asked some friends and figured it out. UNTIL .......I went to clean the filter and add more chlorine, I had no plugs. This is considered an extra at clover and had to go buy them......so that I did not have water spill all over every time I went to clean my pool or add chlorine. Also my filter basket cover does not fit, went back to clover three times and they said I should not have problems. Again no help, I had even four guys come over to try to fix it and they can not believe what it looks like.Now my current experience........ I am getting ready to close the pool. I called once I got my pool saying I could not find the winter cover which is included. They stated it would be delivered in August. August came and went and I called clover last week. They said I need to come in and pick it up. I also asked how do I close it.......NO help at all they said I missed the class. Which by the way when I said I got no notification of a class, they said well a flier was posted on the store door. I said I have not walked in your store........no help. Well I got the cover but guess what here are the extras you have to buy the wire and crank to HOLD the cover. How is this an extra???? How about the cover to the filter....this is an extra. Clover said you can just leave the open hole not covered, no worries. In a Rochester winter I do not think so........I waited to post anything till I spoke with the manger. Well AGAIN no help and he confirmed these things I needed for my pool are extras.
An absolute plethora of rude, intimidating and careless employees. If you have ever been here, you know exactly what I am speaking about. No proper greeting, even when you try to say hello, giving rude looks, snapping gum in your face, banging your paid items around, texting on their phones while you wait for your receipt. I've had even worse experiences with Walmart cashiers but that is what to expect on a regular basis. The store always has odd things like raw chicken in the shampoo isle... but I guess it's not the store's fault, just lazy indecisive, customers for that one. I recommend you AVOID AT ALL COSTS!!
Normally I am not a person writing reviews or feedback but after going to this place, I changed my opinion. Firstly It's a whole new management & pharmacy, with past name I didn't use them for 4 years, but after I heard the good reviews from community, wanted to give a chance and yes I made a good decision of giving the business to them, if we go in and see the ambience, service, friendly atmosphere, lot of negative opinions and reviews will change! The techs are very knowledgeable, hard working, prompt and courteous! Please give them an opportunity or chance by clearing out the opinion like me about bad past with old management. Everyone will be very 100% happy with service and most of all Free packaging and delivery anytime, who would refuse it?
I had a short turnaround on a Rx I needed for my sick pet and the customer care exceeded all expectations. Very blessed my Vet recommended Pine Pharmacy @ 12 Corners
Rude management. Prepared food manager very arrogant. Rude staff there as well. Food quality has gone down.
Ran out of jelly so no jelly donuts this week. 1 person working at the deli and its noon on Saturday. Can not husk corn anymore. Ham salad sucks. Its no longer made by the deli but by an outside company. You ran out of Olive loaf again. $6 Pasta meals dated today. Its Saturday. Can not keep for Sunday or Monday. A few pasta bowls out of date.Wegmans prepackaged salads suck. They are bad days before the expiration date. I have complained over a year and nothing was done. Now have to get salad at Aldis. Wegmans is going down the drain.
Excellent customer service with innovative technologies. Would recommend everyone to go and see the difference
This Walmart is horrible and the store is a mess! There is never any personnel to assist you and you wait in line for an excess amount of time. Don't use the bathrooms...
They suck! Rx's r not ready when promised even when u call and they say they r ready. U have to call back to see if Dr has been contacted if missing info on script. Pharmacy went down hill after pharmacist Dan left.