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Eastern Propane & Oil

Map & Directions
(1 Review)

28 Industrial Way, Rochester, NH 03867

(603) 332-2080

OPEN NOW
Today: 8:00 am - 5:00 pm
70
YEARS
IN BUSINESS
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General Info
Eastern Propane & Oil provides a broad range of products and services, such as propane and oil. The company has more than 300 employees serving nearly 80,000 customers from Maine to Cape Cod, N.H. Eastern Propane & Oil operates propane and oil storage facilities throughout the Northeast, with a combined capacity of more than 2.5 million gallons. Among its clients are hotels, hospitals, restaurants, farms, industries such as plastics and automotive, condominiums, schools and shopping malls. Some of its major products include Castings Gas Stove, Aquastar, an instantaneous hot water heaters designed to provide quick recovery and hot water without the use of a standard design hot water tank. Eastern Propane & Oil is headquartered in Rochester, N.H.
Hours

Regular Hours

Extra Phones

Primary Phone: (603) 679-5411

Primary Phone: (207) 324-4433

Phone: (978) 297-0529

Phone: (603) 679-5411

TollFree: (800) 523-5237

Services/Products
  • Gas Burners
  • Propane
Brands
furnaces, water heaters
Payment method
all major credit cards, amex, master card, visa
AKA

Eastern Propane Gas Inc

Other Email

Categories
Propane & Natural Gas, Propane & Natural Gas-Equipment & Supplies, Fuel Oils, Major Appliances, Gas-Liquefied Petroleum-Bottled & Bulk, Small Appliances, Gas Stations
Other Information

Parking: Lot

Services: Gas Burners

COUPONS & DEALS

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Reviews

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darius77

09/25/2009

Provided by Citysearch - 
Overall
Mystery Bills/Ripped off

This company has developed quite a reputation for dishonest work practices pertaining specifically to Gas/Propane delivery. A group of us have decided to form together and expose the company for it's shady practices. We were shocked to learn that though there were many complaints by word of mouth no one has yet posted anything on the web to fore warn others. If I can save some frustration and money then I will attempt to do so. The first and most common complaint you will hear is billing. Eastern Propane does not bother to give you a normal receipt for a delivery. It is usually chicken scratches that mean very little. Considering the price of propane (around $300-$600 a delivery) you would think a little more effort would be taken when producing a customer a receipt. The reason the receipt needs to be more professional is because of the mystery billing... Suddenly a bill comes in the mail from Eastern Propane. You open it and find a $500 charge for a ""automatic delivery"". You realize you have just had your tanks filled 2 weeks ago and have paid $600. You call Eastern and ask what happened. They simply state the did an automatic delivery (curiously some of us are never home) and the delivery equaled X amount of fuel. You can dispute it with them however, the bottom line is if you don't pay the bill your heat will be shut off. This happened to me once, and not only did they shut my propane off but my neighbor saw them draining my hot water as well using the valve... I called and paid immediately and was shocked at how ruthless they could be. I had 2 children both under the age of two... I asked if they could check for leaks because 16o gallons of propane should have lasted more then 3 weeks in a 1100 square foot home. Mysteriously, there were no leaks. My heat was set at 72. In my experience this was a little excessive and after talking to other customers I realized they too had asked to have their tanks or lines checked for leaks. I chuckle now more in disbelief then anything at how devious they were putting on a show to ""check my tank"" Stay away, stay away, stay away, from these guys. There are plenty of Vendors in Southern Maine and NH to do business with regarding fuel. I hope this fore warns anyone thinking of using them and saves you money this upcoming winter.

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